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We love the overall simplicity and useability of the native Shopify Email app. The sync from branding saves a bunch of time so you don't have to reconfigure that multiple times. 10,000 emails per month is plenty for us right now!
The only thing preventing me from giving this a 5 star is being forced to use the same email address as setup in the store. I know it's convenient since it is all synced from the main settings of the store, but if I can sync the branding and then change it why can't we sync the from address and change it if desired?
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
I have issue on this app for so many times. I called and e mail to the support and they always sounds so nice and kind to willing help me solve the issue. But the issue never solve and when I e mail the support again like 5 times and no one get back to me. I am so frustrated and disappointed because I am new here and was SO HAPPY with Shopify and now with not able to e mail to my subscribers, I am losing so many sales. I don't know why NO ONE getting back to me about my e mail marketing issues... AND I am still being bill for the monthly fee... ;(
Hey there,
Claire here from Shopify. Thank you for taking the time to share your review with us, and sorry to hear of the struggles you were facing. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.
Claire l Shopify
Really Like the ability to connect to the database from Shopify store, formatting is super simple, would like to see improvements such as adding collections, Social Icons that can be added to the footer and ability to add GIFS
I really like this app, only thing I wish their were more template options. Other than that, its great & very convenient.
Great app for sending emails to my customers letting them know about promotions and sales. It is easy to create an email from pre designed templates or you can customize your own email.
This product is the best of its kind. Easy to use and they are forever improving and upgrading with new features.
Email marketing is easy and intuitive app. Good for quick and simple marketing campaigns for every user.
I am used to using Constant Contact where there is a lot more features for creating customized. However, I like having everything linked in one place to my store.
Hey there,
Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and add functionality to suit our merchants needs. I'm going to follow up with you with an email, to open up the lines of communication here, so I can provide your feedback to my team.
Best,
Charlotte | Shopify Support
Its a wonderful app that is really convenient to use for all your marketing campaign. Highly recommended
After installing the app, I quickly realized how little customization it can do, so uninstalled and switched to Klaviyo. For example, the confirmation pages Shopify Email generates automatically includes your store name at the top. But all sites already have their logo/store name at the top of their site so it's redundant and just looks pedestrian. The fact that you or Shopify can't remove that is brutal.
Hey there,
Amy here from Shopify. Thank you for taking the time to share your thoughts with us. I'm going to follow up with you in an email to open up the lines of communication so I can share your feedback with our developers.
Amy l Shopify