Recensioner (1 561)

Helhetsomdöme
4,5
Antal per omdömesnivå
  • 67 % av omdömena har 5 stjärnor
  • 17 % av omdömena har 4 stjärnor
  • 6 % av omdömena har 3 stjärnor
  • 3 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
3 september 2020

It's easy to use and great that it tracks sales and analytics. I'm happy to pay for it as its really reasonably priced.

SmoochSuits
Storbritannien
5 månader användning av appen
26 juli 2023

Wir sind nun von Klaviyo komplett auf Shopify Email umgestiegen und ich muss sagen. GENIAL. Klar, es fehlt noch an der ein oder anderen Stelle ein tolles Feature und ich hoffe, dass Shopify hier noch nachzieht - aber der Anfang ist gemacht. Das Beste daran, wir haben nahezu alle Flows in Shopify nachgebaut und verlieren dadurch keinen Umsatz. Im Gegenteil - wir zahlen sogar deutlich weniger als mit Klaviyo.

Barista Royal GmbH
Tyskland
4 månader användning av appen
Redigerat 17 februari 2021

We recently migrated to Shopify as we we were tired of having loads of different apps that didn't talk to each other. Shopify's built in e-mail program is a big disappointment. In our first promotion Shopify decided it didn't like half of our subscribers and didn't send them.
We don't know which half it sent and which half it didn't. There is no way to identify which subscribers Shopify didn't like or why.
As far as I can see Shopify would like us to dump all our existing subscribers and start again.
So it is back to Mail Chimp for us. Perhaps Shopify isn't the right solution after all.

The Cider Vat Ltd
Storbritannien
5 månader användning av appen
Shopify svarade 24 februari 2021

Hey there! Claire here from Shopify Support.

Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with spam filters. You can find some great insight here as to how to increase the deliverability of your emails - https://bit.ly/314x9jQ

I am also going to send you an email to open up communication incase you have any other questions or further feedback!

Claire - Shopify

27 maj 2020

So, if you are a small business and just want something that will ping out a basic email to your customers then this is for you ..

However, if you actually care about your communication with customers and require a decent level of customization and control then stick with a dedicated 3rd party app ..

We would have loved to streamline our email into shopify but sadly with the functions as they are it just wont happen .. Mailchimp .. my business with you is safe for now ..

Mike, Co-Founder
www.RocknRomanceVintage.com

Rock n Romance
Storbritannien
4 månader användning av appen
Shopify svarade 29 maj 2020

Hey Mike,

Amy here from Shopify. I appreciate the feedback. I would love to hear more about what features you feel are missing and what can be changed/improved so that I can pass the details along to my developers. I'll shoot you an email to open up that communication!

Amy l Shopify

27 september 2020

Very basic - No ability to automate flows - You cannot add a logo or match to your theme or customize fonts. Shopify promised upgrades months ago it still says new templates coming soon - I guess SOON means in a few years?! sticking with our other email provider for now.

Darby Scott
USA
4 månader användning av appen
Shopify svarade 28 september 2020

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and add functionality to suit our merchants needs. We often times cannot provide exact time-line on when changes or new launches of our products will take place, but rest assured that we always take our merchants feedback seriously when making these plans for the future. I'm going to follow up with you with an email, to open up the lines of communication here, so I can provide your feedback to my team.

Best,
Charlotte | Shopify Support

25 november 2020

really simple to use so far, also the cost is really accessible and so far a breeze to use and plan black friday

Boutique Blitzcast Fishing
Australien
4 månader användning av appen
6 september 2020

It was easy for the most part linking all the social media was a bit difficult. Also I cant send out marketing to people who are not subscribers.

HERA Body Collection
USA
4 månader användning av appen
Shopify svarade 10 september 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Currently it is not possible to email customers who who have not subscribed to receive marketing emails from you.

Our team are consistently working to improve the app and add functionality to suit our Merchants needs so I'm going to follow up with you with an email to open up the lines of communication here and I can provide your feedback to my team.

Claire l Shopify

7 januari 2021

It is easy to use, but i wish i could add more than one product or photos in one email for customers to get a glimpse of what in store, rather than one item.

JolasOnline
Sydafrika
4 månader användning av appen
19 januari 2021

I enjoy the features and what it is capable of. I just wish it offered a bit more. More templates, different structures when adding products to the email, etc.. If Shopify were to add more customizations, I would give this a 5 star rating.

Sea Breeze of California
USA
4 månader användning av appen
Shopify svarade 12 februari 2021

Hey!

Amy here from Shopify. Thanks for taking the time to leave us a review. I would love to hear more details on exactly what you would like to see. Its that kind of feedback that helps us to improve our app!

Im going to send you an email to open up the communication here.

Amy l Shopify

5 januari 2021

Fast and easy way to communicate with our customers and keep them updated on new products and deals.

Solves Strips®
USA
4 månader användning av appen