Recensioner (2 114)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 70 % av omdömena har 5 stjärnor
  • 17 % av omdömena har 4 stjärnor
  • 5 % av omdömena har 3 stjärnor
  • 3 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
19 november 2024

My Gmail promo campaign is now going to spam or the “PROMOTIONS” tab in other Gmail accounts. It was working fine until 2024, but it seems Google has changed something related to domains and DMARC. Despite having a domain with Shopify, I couldn’t get the app to run properly like I used to years ago.

In short, my campaign is not effective because customers are not receiving the Black Friday promo.

Top Music Arts
Ukraina
Mer än 4 år användning av appen
8 oktober 2024

It marks my emails as failed if in the first "batch" sent doesn't reach a specific open rate. Then it doesn't continue to send the emails. This is stupid. Even if I get an order from the first batch with the low open rate they will mark it as failed, and not send the emails through. This needs to be changed. Send the emails regardless. No one instanly opens emails. That's why it's an email. This is ruining my business.

SuesyCoilsCare
USA
Nästan 2 år användning av appen
14 november 2024

i cant save the campaign, i make a campaign, press review and nothing goes forward. only option is a back arrow that send me back to the beginning? I cant go back to the app to use support. Im stuck.

JoJoZep I AM Design's
Australien
3 månader användning av appen
30 augusti 2024

It is actually a quite good basic email sending service.

BUT

Sending email campaigns with always the same sender name in 2024 is crazy. This greatly reduces the open rate. They should definitely allow to edit senders name per each campaign (as every single email campaign sending service allow you to). I would modify the review accordingly.

Until now - the service is just too basic.

Hobby.lt 🇬🇧
Litauen
Ungefär 2 månader användning av appen
19 november 2024

HATE THIS APP!!! NO ONE SEEMS TO KNOW HOW TO SEND A EMAIL TO CUSTOMERS ALREADY CREATED!!!

Patti's Boutique & Decor
USA
Ungefär 2 månader användning av appen
28 november 2024

Highest Bounce rate ever

Oilcloth By The Yard | The Oilcloth Experts
USA
5 månader användning av appen
26 augusti 2024

endless bot-spam customers are registering on daily basis. Why ? what is the purpose ??

Maison Stanbul
Turkiet
Mer än 4 år användning av appen
8 augusti 2024

I'm not sure why, but personalizations don't work for us. We have two storefronts and neither can get personalizations to work. We reached out to support over the past year and just get a link to an article, but no real support.

RTM - Retail Therapy Men's
USA
Ungefär ett år användning av appen
8 augusti 2024

Terrible, App not working and have been trying for 2 days to get it resolved with no joy

SUP2
Nya Zeeland
Mer än 4 år användning av appen
27 juni 2024

This app is pretty much worthless. They promote it as an email marketing and automation tool. They even provide templates for abandoned carts and automated checkout emails. HOWEVER, the app will only send emails to people that have already opted in to receive emails. Totally useless.

Save your time and frustration and go straight to using Klaviyo. Klaviyo will send automated emails to abandoned carts, etc. even when they have not opted in

TrueStroke Putting Track
USA
5 månader användning av appen
Shopify svarade 2 juli 2024

Hi, there! Thank you for taking the time to leave your review. We appreciate it! That being said, Shopify Email does allow you to recover abandoned carts! You can learn more here: https://shopify.link/MGdn. Lastly, when it comes to email marketing, you do need to have the individual's permission to send them marketing materials due to anti-spam legislation. - Skye, Shopify Support