รีวิว (2,374)

การให้คะแนนโดยรวม
4.6
จำนวนต่อระดับคะแนน
  • 71% ของการให้คะแนนคือ 5 ดาว
  • 17% ของการให้คะแนนคือ 4 ดาว
  • 5% ของการให้คะแนนคือ 3 ดาว
  • 2% ของการให้คะแนนคือ 2 ดาว
  • 5% ของการให้คะแนนคือ 1 ดาว
7 กุมภาพันธ์ 2022

OK, so I am not using any app for Emailer Marketing (yet) and have been using Shopify's native basic Marketing Emailer Campaign option. Recently they have included the personalisation option so a store can mention Name, Area, Store etc as dynamic text. This has clearly not been tested properly by Shopify. When adding a comma after the name, the preview and final Emailer inserts a space before the ...

Sexy Beast
อินเดีย
มากกว่า 3 ปี ในการใช้แอป
Shopify ตอบแล้ว 22 กุมภาพันธ์ 2022

Thank you for writing your review and for notifying us of this problem here. I have reached out to our development team for the Shopify Email app and they were able to ...

1 กันยายน 2023

I truly stood by Shopify emails vs an email app. I would even refer our friends to Shopify emails instead privy or klaviyo. Since the 4th of July all of my emails have been failing. I have followed every step Shopify customer service has asked me to do and it still does not work. Because of this our sales have decreased and it has been a headache.

I feel like shopify made a ton of updates this ...

Sunkissedcoconut
สหรัฐอเมริกา
มากกว่า 3 ปี ในการใช้แอป
Shopify ตอบแล้ว 8 กันยายน 2023

Thank you for taking the time and writing this review. I can certainly appreciate how frustrating issues with your email deliverability can be. We took a closer look into ...

13 ตุลาคม 2023

What is happening with Shopify Email? All test emails look horrible- they are either with extremely small text compared to what I set up, or some photos slip away from where it's supposed to stay, or some texts stick too close to other texts. I contacted their online support, but not very helpful. Very frustrating.

EART-GUITAR
จีน
มากกว่า 2 ปี ในการใช้แอป
Shopify ตอบแล้ว 17 ตุลาคม 2023

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shopify Email app. Could you please share a ...

16 พฤษภาคม 2023

1 major flaw - you cannot translate the content. For stores that sell across the world in multiple languages it doesn't help if you can only serve 1 language. Hopefully this will change and than it will be awesome!

Portable Winch CA
แคนาดา
ประมาณ 2 ปี ในการใช้แอป
Shopify ตอบแล้ว 16 พฤษภาคม 2023

Thank you for writing your review and letting us know how you believe Shopify Email can be improved. I can certainly see why more translation options would be beneficial for ...

29 สิงหาคม 2022

App is really easy to use and really convenient since it was in the Shopify marketing. BUT it is an awful app to use if you have timed email exclusive sales with limited quantities and a high volume of customers. We launched our email at 10 AM and 1 hour later it notified us that it failed to email 95% of our customers 'due to a high bounce rate, usually because subscriber email addresses were ...

Tropiflora
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
Shopify ตอบแล้ว 20 กันยายน 2022

Thank you for writing your review and for outlining the issues you've had with Shopify Email when using it for a significant marketing campaign. If you're still interested in ...

14 มิถุนายน 2020

It seems functional enough, but the editability of the email body is subpar. I would love to be able to use it but I do not want to sacrifice the look of the email for something a bit more integrated. I cannot even add 2 columns to the thing. Using it would make my life so much easier seeing as we send out weekly emails updating customers on what products got moved into the sale collection. But ...

D20 Collective
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
Shopify ตอบแล้ว 22 มิถุนายน 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your detailed review and for the feedback on how the app could work better for your business. It ...

2 มีนาคม 2024

bof, beaucoup trop de mail arrive dans les spam

TECIN HOLDING
ฝรั่งเศส
มากกว่า 1 ปี ในการใช้แอป
10 กรกฎาคม 2023

I just started looking into the email app and I setup the New Arrivals template. Looks fine on PC, but the mobile version is really bad. Narrow columns of text with words broken up. How can a seller be expected to send that to a customer?

Am I missing something?

Pulsewidth Faucets
สหรัฐอเมริกา
ประมาณ 1 ปี ในการใช้แอป
Shopify ตอบแล้ว 28 กรกฎาคม 2023

Thank you for taking the time and writing this review. We certainly appreciate how it can feel to discover issues using the app. We’re happy to report that we isolated the ...

7 พฤศจิกายน 2022

Easy to use, but I'm not gonna lie, the customization options are horrible and very limited. There's no way to make your campaigns eye-catching, and they always turn out looking incredibly dull because of the rigid personalization features. It's very blocky. It kind of defeats the purpose of having a newsletter, especially when it's supposed to draw customers in. It just comes off looking very ...

Sugoi Styles
สหรัฐอเมริกา
ประมาณ 1 ปี ในการใช้แอป
Shopify ตอบแล้ว 28 ธันวาคม 2022

Hey there, Sugoi Styles. Thanks for taking the time to leave us a review for Shopify Email. We appreciate the feedback you've provided us here. We're always looking to ...

26 กุมภาพันธ์ 2023

This app integrates well with shopify and my store and has an easy to use editor. However, after using this app for the past year, it has suddenly gotten VERY buggy. It shuts down multiple times while I am editing my emails and no longer lets Grammarly review the text content - so I have to export it to another screen outside of the app to even spellcheck an email. It is extremely frustrating. I ...

Happy Hen Farm
สหรัฐอเมริกา
ประมาณ 1 ปี ในการใช้แอป
Shopify ตอบแล้ว 27 กุมภาพันธ์ 2023

Thanks for your review. This is something we'd like to help you with, so if you're still experiencing glitches and crashes, please contact us at https://bit.ly/2AWw5VA - ...