评论 (2,378)

整体评分
4.6
每个评分等级的数量
  • 71% 的评分是 5 星
  • 17% 的评分是 4 星
  • 5% 的评分是 3 星
  • 2% 的评分是 2 星
  • 5% 的评分是 1 星
2020年4月20日

Shopify Email is not available for your store yet. The app will be automatically installed for you when it becomes available.

nawa3eem
摩洛哥
大约2个月 人在使用应用
Shopify已回复 2020年4月21日

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback, that is ...

2020年5月24日

Tried it since it was free. Now I'm going to look for something else. They need to do a lot of work on this to make it worth using.

Take Care Space
美国
大约1个月 人在使用应用
Shopify已回复 2020年5月26日

Hey there,

Amy here from Shopify. I appreciate you taking the time to leave us a review. I'm going to send you an email to open up the lines of communication here. I would ...

2021年1月15日

Shopify will simply stop the campaign for several reasons. If too many unsubscribe or bounce it will stop sending the email and since there are zero reports, you have no idea who was sent the email and who wasn't. I've tried to make it work with custom groups but it's so frustrating when only 45% of your emails go through. 1. We ran a contest for a free giveaway. 2,100 people signed up. After 1k ...

Grizzaffi Coffee
美国
大约1个月 人在使用应用
Shopify已回复 2021年1月22日

Hey there!

Claire here from Shopify Support. Thank you so much for taking the time to leave us a review on the Shopify email. I'm really sorry to hear of the struggles you ...

2023年1月6日

Shopify has some work to do with this app.... Not that impressed at all. Apart from not being able to mail more than 1000 mails in one go, it lacks many other basic features. Brush up on this already. Very frustrating that we have to send in segments... WE WANT TO MAIL ENTIRE LISTS!! Dont you guys want to make extra cash when we go over the available Free quota? You limiting us from reaching our ...

Cape Town Firewood
南非
大约1个月 人在使用应用
Shopify已回复 2023年2月24日

Thank you for taking the time to write a review. I can definitely appreciate how helpful these features would be, and I'll be sure to share your feedback with the relevant ...

2021年7月27日

It's like they haven't even beta-tested it yet. I have constant problems every time I try to do anything, can't send to more than 40k at one time, campaigns getting stopped for no reason, no automation sequences. . . etc. It's like it was set up by people that have never used an email service. It will be good one day, but today is definitely not that day.

Thrupack™
美国
大约1个月 人在使用应用
Shopify已回复 2021年8月10日

Thank you for writing your review and for sharing your experience using Shopify Email here. I can appreciate your frustration with some of the current limitations of the app ...

2020年5月22日

This app isn't very good. I shouldn't have to do a search and create a customer group (which in itself is poorly designed) every time I want to send an email to my customers. I should just be able to view my list of customers direct from the app and select the customers I wish to email. It is completely counter intuitive and painful to use. Being able to save customer groups is handy and should ...

Home Golf Australia
澳大利亚
25天 人在使用应用
Shopify已回复 2020年5月25日

Hey there,

Amy here from Shopify. I appreciate you taking the time to leave us feedback. I understand the importance of making everything flow as quickly and seamlessly as ...

2022年5月11日

I am very disappointed. I was so happy to move from Mailchimp to this app as it was much simpler to use and the overall look was much more modern. Building my montly newsletter that has number of section in it I basically got to a stage where I had done about 1/3 of the email and I was shown an error saying I had used up all the sections and I can't add any more sections. I will now have to find ...

Cakers Paradise
澳大利亚
22天 人在使用应用
Shopify已回复 2022年6月10日

I am sorry to hear that you came across some issues while designing your newsletter through Shopify Email but we thank you for taking the time to share your feedback with us ...

2020年11月27日

Complete waste of time. Don't repeat our mistake. I thought 20k subscriber list wasn't big but according to them it's huge and if you try to send an email to any more than 5k at a time it will fail. Support was completely useless. Back to Mail Chimp!!

3 Little Crowns
澳大利亚
21天 人在使用应用
Shopify已回复 2020年12月7日

Hey there!

Charlotte here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with the ...

2023年9月8日

Setting up all my emails flows etc, was pretty straight forward, except for 1 thing. It didn't send out ANY of my automated emails.

I do not know why shopify moved to forcing this app to send out emails for abandoned cart and abandoned checkout.

Kaganader Tuning
美国
8天 人在使用应用
Shopify已回复 2023年9月13日

Thanks for letting us know about this! We'd like to take a closer look at how this is set up in your store, if you can reach out for account support via our Help Centre here: ...

2021年9月30日

No useful analytics make this a pretty bad system. No way to see who is opening, clicking, bouncing, or unsubscribing. No way to see who got email and who didn't if there is a problem. No way to clean up my lists. No way to improve engagement when I can't actually see which customers are engaging and which ones aren't. It feels bad on purpose - like Shopify wants us to take our business elsewhere ...

Seattle Yarn
美国
6天 人在使用应用
Shopify已回复 2021年10月11日

I'm sorry to hear that the inability to track the metrics you've cited has made using the Shopify Email app a negative experience for you, and can appreciate why this lack of ...