Shopify Email

OK, so I am not using any app for Emailer Marketing (yet) and have been using Shopify's native basic Marketing Emailer Campaign option. Recently they have included the personalisation option so a store can mention Name, Area, Store etc as dynamic text. This has clearly not been tested properly by Shopify. When adding a comma after the name, the preview and final Emailer inserts a space before the comma. It kind of renders the personalisation option useless for me (unless you are OK to be seen as a brand that does not understand basic punctuation). See the examples of the output below for a subject line. Shopify Subject Output: Raj , how are you today? Required Subject Output: Raj, how are you today? Can someone fix this, or let me know how to fix it myself through code? I am using the Brooklyn theme. My store URL is www.sexybeast.in. From the non-responses to other comments I see, it looks like this is extremely low priority for the developers? Help, please.

It is easy to use, but i wish i could add more than one product or photos in one email for customers to get a glimpse of what in store, rather than one item.

Hello! We have been waiting for this and are very excited to be included at the launch. Our request is to make it as user friendly as possible for editing text and discount %'s or changing item pictures. Thanks for the opportunity to start using this in our marketing!

This app has potential to be so much better than it actually is, given it is made by Shopify for Shopify merchants - it should be so much more powerful and integrated than what it actualy is. I do like how easy it is to select products from my store to promote in an email, however I cannot believe that Shopify do not make First Name fields available to personalise each email to my loyal customer base - why would I send out an email that is not addressed personally to them? There is very little in the back end to support refining customer lists and segmentation within shopify also, more work needs to occur with this app to make it worthwhile to use.

It doesn't work. We're getting a white screen of death when trying to create a new email campaign. Frankly, not surprised. It's somehow in the Shopify's DNA to blow feature launches :)

UPDATE: Seems to work. Looks good so far.

Email automations aren't available for this app? How can I sent an email to a certain customer? Or it's not possible?

It is easy to use. I do wish there were more features to it though. I would like to have more control of products in a row rather than just down only. Thank you

This app divides emails into batches so that they might take up to 72 hours for all of them to be sent out. It completely ruined my product launch because my email subscribers were expecting to receive an email at a certain time to order one of my limited edition items. Now half of them haven't even received the email, and they've been waiting for weeks.

Design options or templates are very very limited. Difficult to make changes to the way the email looks.

I think that we need more options for templates - as in instead of just stacking pictures or products they should have an option for tiles (i.e. featuring a collection in your email)