Shopify Email , 1,489 条评论
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Indispensable !
I truly stood by Shopify emails vs an email app. I would even refer our friends to Shopify emails instead privy or klaviyo. Since the 4th of July all of my emails have been failing. I have followed every step Shopify customer service has asked me to do and it still does not work. Because of this our sales have decreased and it has been a headache.
I feel like shopify made a ton of updates this summer to the interface and email sales channel and I just wish it would go back to normal.
Unfortunately I am going to be switching to a third party for our email campaigns.
Thank you for taking the time and writing this review. I can certainly appreciate how frustrating issues with your email deliverability can be. We took a closer look into your account and previous support interactions with our deliverability specialists in order to troubleshoot the issue and have detailed next steps. I'll reach out with an email directly to summarize in case you have any follow up questions! - Clare, Shopify Email
Easy to use and overall effective template builder. IT IS ESSENTIAL THAT ELEMENT PADDING CONTROL IS ADDED, the automatic padding results in little flexibility when trying to achieve certain e-mail designs. Powerful tool when combined with Shopify Flow.
Thank you for the review and for sharing the feedback. We understand that you need element padding control in order to achieve the designs that you're looking for, and we'd be happy to share your suggestion with our development team. If you'd like to try some alternatives that may provide you with this functionality, then we'd recommend taking a look at Klaviyo (https://shopify.link/Ao6K), Omnisend (https://shopify.link/Bo5A), Mailchimp (https://shopify.link/Ko3r), or Seguno (https://shopify.link/ypJk). Cheers. -Elias, Shopify Support
Automated emails don't send, causing me to miss out on a number of sales. Shopify also can't fix it.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I understand there's been issues setting up an automated email workflow and I took a look at your account to troubleshoot what might be causing the problem. The 'Customer subscribed to email marketing trigger', which is used in our 'Welcome new subscriber' automation, only works with customers created through the Online Store footer email sign up form or the Shopify Forms app. Since there was a 3rd party pop up app adding customers within your account, the trigger did not respond to new customers created. I'll send an email directly in case you have follow up questions on how to set this up going forward! - Clare, Shopify Email
Ease of Use:
What I love most about this app is how easy it is to use. Even if you're not tech-savvy, you'll have no trouble getting the hang of it
I like where this is heading and really hope they continue to build it our more. It reminds me of a middling MailChimp before they got overly complicated. I could gripe about some things missing or granularity or limitations but overall it's grown enough to be useful, but needs to continue looking at its contemporaries for continued iterations and workflows.
As of this writing we've been using it as our main email campaign tool for about 6-8 months.
Excellent
I have been using this for 6 months now and it has NEVER sent more than a handful of emails despite lots of unuseful techno wizard explanations from shopify help. I have a list that is 98% opted in and their solution is to segment the list further. This is not something my business naturally does as it is very niche and there is no key data in which to do this other than alphabetically.
I discover from the help that although the app allows you to send 10,000 emails a month, you cannot send more than 1,000 per day. So if you have a list of 7,000 and want to send one email to all per month, you have to import seven different lists as the shopify app doesn't allow segmentation into groups of 1000.
Definitely something to be aware of.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
L'une de mes applications préférées. Très pratique, j'apprécie également l'introduction de nouveaux modèles de mails.