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After previously using Mail Chimp and Sequno I decided to switch as the integrated platform seemed easier to use. After a few months I realised that none of my scheduled emails were being sent on time (affecting my ROI).
I eventually reached out to Shopify customer support as I was being charged p/email and they weren't being delivered and the advisor said:
"I understand that technically we are creating apps that might help merchants on paying app charges but we understand that the apps or alternative options we offer is not the best option compared to third party apps that focuses on the service they are offer. We offer cheaper prices to lessen the cost."
So if you are focused on saving money, this app may be a good option. If you want a service that is reflective of the cost or need emails to be delivered at specific times - go elsewhere!
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
so far good
Love You shopify aoo
Easy to use and provides a good range of premade email campaigns to start!
GREAT APP FOR EVERYONE
hi how can you change your email to an personal email to the customers?
Hi, Farao Fashion!
Thanks for taking the time to post your question.
To change your customer-facing email, go to Settings > Notifications in your Shopify admin. Enter your new email in the Sender email section and click Save.
You can find more information + steps in our Help Center resource: https://shopify.link/daxA. -Victoria, Shopify Support.
Poor tamplates, not showing social media buttons
Thank you for your review and feedback. I will make sure to give this feedback to our development team. -Emily, Shopify Support
I wish I could add animation and videos to my emails. but i enjoy the easy setup
Thank you so much for taking the time and sharing this feedback with us. We're consistently working on expanding our customization options. As for adding animation to your emails, this is possible today through the Image section. Add an image section, and then upload a .GIF file to the Library. - Clare, Shopify Email
Easy to work with!
I like that it's free. When you are running a company all it does is cost you money so to save in some areas is great. It works great but it's not seamless. We can only send out about 900 emails at a time. For some reason we get a glitch every time if we try to send to all 4,000 subscribers. The emails could be fancier too. They are pretty boring but it still works fine.