评论 (2,393)

整体评分
4.6
每个评分等级的数量
  • 71% 的评分是 5 星
  • 17% 的评分是 4 星
  • 5% 的评分是 3 星
  • 2% 的评分是 2 星
  • 5% 的评分是 1 星
2023年12月14日

There is something wrong with this program, emails fail to be sent forever, customer service has no way to fix the problem

ThrillXX
英国
5个月 人在使用应用
Shopify已回复 2023年12月15日

Hi there, thanks for reaching out. We've reviewed your account and can confirm your sending was limited due to high spam complaints and other negative engagement metrics that ...

编辑时间:2020年11月10日

I have issue on this app for so many times. I called and e mail to the support and they always sounds so nice and kind to willing help me solve the issue. But the issue never solve and when I e mail the support again like 5 times and no one get back to me. I am so frustrated and disappointed because I am new here and was SO HAPPY with Shopify and now with not able to e mail to my subscribers, I ...

Chinspire Collections
美国
5个月 人在使用应用
Shopify已回复 2020年11月12日

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review with us, and sorry to hear of the struggles you were facing. I'm going to follow up ...

2021年6月9日

Hi I can't setup an automated newsletter using this app.
Please help me to set it up. It only shows the option to send or schedule.
But we want to send an email as soon as anyone subscribes to our newsletter automatically but that's not available.

The midas star
印度
5个月 人在使用应用
Shopify已回复 2021年6月26日

Hey, there. Thank you for reaching out. We have a step-by-step guide that can help with setting up Shopify Email (https://bit.ly/3A4tfb2) and automations (https://bit.ly/ ...

编辑时间:2020年11月12日

IF you are using this app for THE MOST BASIC emailing, to a small list, it may be OK. However, if you are using as a regular marketing tool, I cannot recommend this app. I carefully tested and compared to Mailchimp and this program BREAKS and has sending issues. Emails stop sending after delivering to 30% of the list and breaking during sends. Support did not find an explanation. I hope Shopify ...

Atomic-Moto
美国
5个月 人在使用应用
Shopify已回复 2020年9月10日

Hey there!

Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with email ...

编辑时间:2021年2月17日

We recently migrated to Shopify as we we were tired of having loads of different apps that didn't talk to each other. Shopify's built in e-mail program is a big disappointment. In our first promotion Shopify decided it didn't like half of our subscribers and didn't send them.
We don't know which half it sent and which half it didn't. There is no way to identify which subscribers Shopify didn't ...

The Cider Vat Ltd
英国
5个月 人在使用应用
Shopify已回复 2021年2月24日

Hey there! Claire here from Shopify Support.

Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with spam ...

2020年9月27日

Very basic - No ability to automate flows - You cannot add a logo or match to your theme or customize fonts. Shopify promised upgrades months ago it still says new templates coming soon - I guess SOON means in a few years?! sticking with our other email provider for now.

Darby Scott
美国
4个月 人在使用应用
Shopify已回复 2020年9月28日

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and add ...

2020年6月1日

Can't send emails to people who've dissalowed email marketing, so we can't use it to warn people about the covid situation. Completely useless

Got2haves.com
美国
4个月 人在使用应用
Shopify已回复 2020年6月9日

Hey there,

Claire here from Shopify. Thank you for taking the time leave us a review. I can understand wanting to reach all of your customers, outside of those signed up to ...

2020年11月17日

An Email Marketing Application that hasn't automation is just useless... It looked easy to use, but without a decent flow you cannot build your customers list... Just taking space on my App Shelf...

Ariel's Vibes
美国
4个月 人在使用应用
Shopify已回复 2020年11月17日

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us! I can absolutely see the importance of being able to automate ...

2023年2月6日

Setting up all my emails flows etc, was pretty straight forward, except for 1 thing. It didn't send out ANY of my automated emails.

I reached out to support, and chatted for almost an hour, trying to sort it out. They said it looked like everything was set up correctly, but still didn't work. They said they needed more time to look at the problem. Which was fine.

Long story short another guy ...

oro-hygiene™
澳大利亚
4个月 人在使用应用
Shopify已回复 2023年3月1日

Thank you for taking the time to share your review with us. I absolutely understand your frustration with the app not completing marketing campaigns or working as expected. ...

2023年11月26日

App continues to spin and doesn't open :/

spinkai.com
保加利亚
3个月 人在使用应用
Shopify已回复 2023年11月27日

Thank you for your review! If you're experiencing issues with the app we recommend attempting local troubleshooting. This can consist of clearing your cache and cookies, ...