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We just downloaded this app to our store and completed 1 email campaign. The templates are very professional. The setup process was very easy and seamless.
The app works fine. It’s a little basic and simple. It’s good for those that are just starting out with Email Marketing.
AmorBlack.com
I like it... Shopify thanks very much... it was easy to use, it imported my products and give me a great-looking template. Well done. I can't wait for the rest of the features. I'll be happy to use this moving forward.
Super easy to use. It uses the website colours, so the e-mail is in perfect alignment with our brand appearance. Great integration with the discount function in the Shopify settings - and helps to create one's own marketing campaign and become independent from social media that can remove your customer base in an instance. Love it!
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uff its an amazing app with cheap rates. I love this app and would definitely recommend it. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ ⭐️⭐️
I now remember why I uninstalled this last November. I spent a lot of time setting up my automations and I noticed they were not being sent. Spent more hours with support trying to understand why they were not sent. He told me that that the "time frame" has not been met. Ok, so I wait. He said if I have an issue to reopen the chat. Well, the automation is set for 4 hours, and at hour 5, still not sent. Reopened the chat and nothing haven't heard a word. So now, I have several emails that could have been sales, lost because the app is not working as it's suppose to. Nicki Lynn Jewelry
Hi Nicki, thank you for your review and feedback. I understand you have some concerns about delays in your emails being sent out when using the Shopify Email app. If you are sending emails out to 1000+ subscribers then your emails may be sent in batches. This is to reduce the risk of the emails being flagged as spam by email providers. If that doesn't apply to you please reach back out to our authenticated support through our Help Center so we can continue to work with you on this. -Shay, Shopify Support
There is something wrong with this program, emails fail to be sent forever, customer service has no way to fix the problem
Hi there, thanks for reaching out. We've reviewed your account and can confirm your sending was limited due to high spam complaints and other negative engagement metrics that violate our Acceptable Use Policy. We take these steps to protect overall deliverability and limit damage to your domain's reputation. One of our specialists will be following up to offer direct support on steps you can take to ensure you're following best practice for email marketing going forward. - Clare, Shopify Email
I used the browser version. But it was definitely easy to navigate. I would love to see more font styles, but I guess I need to explore it a bit more.
Needs more layout options! It's good, but it's needs more creative options to do different layouts. Needs ability to changes size of images. Thanks! Also, I had trouble filtering my customers by the product they bought. I needed to send out an email to all my customers who pre-ordered left handed picks, and I had to manually tag 200 customers. There needs to be the ability to filter customers by the product they purchased. Shopify is great though. Nice work!
Hey there!
Amy here from Shopify. Thanks so much for taking the time to leave us some feedback. In terms of your customer list, that would be something done directly in Shopify, I’ll take a look and see what options there are.
We are consistently working on new templates. I would love to hear more in terms of what you are looking for. I'll send you an email so we can continue this conversation!
Amy l Shopify