評論 (2,338)

整體評分
4.6
各級評分數量
  • 71% 的評分為 5 顆星
  • 17% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
編輯時間:2020年12月3日

I sent my first Christmas gift guide email! Amazingto watch the response on the activity report within 5 minutes of sending it !! Thank you for this free app fantastic !!

madamsousouevents
澳洲
使用應用程式 大約2個月
2020年12月10日

This was my first time using this service and it was super easy to use. Hoping for some great results.

Tink&Cookie.com
美國
使用應用程式 大約2個月
2021年9月24日

An automated Thankyou email for new and repeat customers would be great to have with this. Newsletters are quick and easy to use.

Daisy Park
英國
使用應用程式 1年多
Shopify 已回覆 2021年9月28日

Hey, there. Thank you for taking the time to share this great feedback with us! We can certainly see how an automated "Thank you" email for new and repeat customers would be a great feature. We'd be happy to share this idea with our developers for further consideration. Cheers! -Marty, Shopify Support

2020年9月25日

I like this. But I would looooooove to be able to add a collection preview. I would also like to be able to insert recipient name.

Los Colores de la Tierra
瓜地馬拉
使用應用程式 1年多
2020年10月5日

I was looking forward to using this app. However the 'automation' that Shopify has implemented around campaign success makes it unusable for me. They will not tell you the magic number they deem to high for unsubscribe rates before they will stop your campaign. My campaigns had >1% unsubscribe rates on a shop that wasn't even 4 months old and they told me I should do some maintenance on my subscriber list to avoid being blocked! All the work to build out a campaign and then see that it hasn't been delivered due to 'automation rules' is very frustrating. I will no longer be using this app.

Cap Shield
加拿大
使用應用程式 接近3年
Shopify 已回覆 2020年10月7日

Hey there,

Amy here from Shopify. I just wanted to take a minute and thank you for leaving us this valuable feedback. I can completely understand your frustration. Im going to follow up with you via email so I can gather all of your thoughts to ensure this goes directly to our developers.

Amy l Shopify

編輯時間:2020年9月11日

3* because it works well, simple and quick but needs more templates to make it stand out and compete with the big apps for email marketing.
Hopefully this will come soon.

Expressive Shades
英國
使用應用程式 接近3年
Shopify 已回覆 2020年9月14日

Hey there!

Amy here From Shopify. Thanks for taking the time to leave us this feedback! I would love to hear more about what you are looking for in a template so I can pass it along to my developers. I'll send you an email so we can open up communication!

Amy l Shopify

2023年1月31日

Glitchy - keeps crashing and logging me out every few minutes.
Also it doesn't bulk send, it sends in batches over a number of hours meaning some customers receive the email after everything has sold out.

Vintage Paper Co
英國
使用應用程式 接近3年
Shopify 已回覆 2023年2月27日

Thanks for your review. This is something we'd like to help you with, so if you're still experiencing glitches and crashes, please contact us at https://bit.ly/2AWw5VA - Felipe, Shopify Email team

2023年9月1日

I truly stood by Shopify emails vs an email app. I would even refer our friends to Shopify emails instead privy or klaviyo. Since the 4th of July all of my emails have been failing. I have followed every step Shopify customer service has asked me to do and it still does not work. Because of this our sales have decreased and it has been a headache.

I feel like shopify made a ton of updates this summer to the interface and email sales channel and I just wish it would go back to normal.

Unfortunately I am going to be switching to a third party for our email campaigns.

Sunkissedcoconut
美國
使用應用程式 3年多
Shopify 已回覆 2023年9月8日

Thank you for taking the time and writing this review. I can certainly appreciate how frustrating issues with your email deliverability can be. We took a closer look into your account and previous support interactions with our deliverability specialists in order to troubleshoot the issue and have detailed next steps. I'll reach out with an email directly to summarize in case you have any follow up questions! - Clare, Shopify Email

編輯時間:2023年3月6日

This app is the worst, everytime you want to backtrack correct a word add A WORD, THE APP SHOTS DOWN. So I uninstalled it again. Even if you offer it for free it should work and should not cause FRUSTRATION which it does. The beautiful templates do you no good if you can't use them.
Thank you so much for making this app available to all. As a one-person business empire owner, I find this app incredibly time-saving, because it makes me confident I am sending out professional-looking (not pieced together) ad campaigns/ news/offers.
1/27/2023
I keep having problems with your app, I uninstalled it and re installed it. It did not fix the problem. here is the error I am encountering: When I am writing anything into the text boxes I get that screen.
There’s a problem loading this page

There’s a technical problem with Shopify that has prevented this page from loading. Try reloading this page or going to another page in Shopify. If that doesn’t work, visit our status page for updates and try again later.
I am hoping you will address this issue soon, because I really love this app otherwise. This has not changed.

Lexi Butler Designs
美國
使用應用程式 2年多
2020年11月23日

Looks good atm. Tried the Shopify Email for the first time but i have to look around if everything is working as promised.

Battl Victory Records
美國
使用應用程式 1年多