評論 (2,393)

整體評分
4.6
各級評分數量
  • 71% 的評分為 5 顆星
  • 17% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2023年11月11日

Automated emails don't send, causing me to miss out on a number of sales. Shopify also can't fix it.

Lanin
英國
使用應用程式 11個月
Shopify 已回覆 2023年11月14日

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I understand there's been issues setting up an automated email workflow and I took a ...

2022年2月1日

Produkt einfügen funktioniert nicht. Habe alle Browser durchprobiert, kein Chance. Was ist da los?..

weinliebhaberin
奧地利
使用應用程式 11個月
2023年4月19日

The app itself is easy to use and gets the job done. However since we do customisation, a personalised product image is created before the client is about to place an order.

In other abandoned cart apps, like Klaviyo, this customised image can be sent to the client (instead of the regular product image), so they are more likely to recover their cart.

Shopify Email does not. While Shopify support ...

Pawsome Prints
南非
使用應用程式 11個月
Shopify 已回覆 2023年4月22日

Hey, there! Thanks for taking the time to leave a review. I understand your experience with the app wasn't satisfactory due to the inability to add the personalized product ...

2021年11月29日

I thought the app worked well till I decided to run reports. Reports showed no info for me apart from the fact that everything was 0: 0 emails reached, 0 emails opened, etc.
Is there a problem with the app?

JOSEPH HENRY 1895
加拿大
使用應用程式 11個月
Shopify 已回覆 2021年11月30日

Hi, there. Thank you for taking the time to leave this review, we are sorry to hear you experienced this issue. It is tough to determine if there was an issue with your ...

2024年2月3日

worst for your brand domain! i did everything from my side and call for support to fix the send via shopify email! to customer marketing email.

i dont want to show its send from shopify

BuyerEssentials uk
英國
使用應用程式 10個月
Shopify 已回覆 2024年2月5日

Thank you for your feedback! I'm happy to let you know that it is possible to remove the "via shopifyemail" and instead have your emails appear as being sent directly from ...

2023年10月3日

very confusing in use
I have received more than one complaint of email abuse due to the settings being so challenging for me.
I obviously did not use this well but am done with it

Love Coast Gifts
美國
使用應用程式 10個月
Shopify 已回覆 2023年10月6日

Thank you for your review and feedback. If you are having issues with the app, please reach out to our Support Team (https://shopify.link/qL3P) for further help! -Emily, ...

2022年5月10日

please fix the emails that get cancelled due to unsubscribes, we cannot resend emails as we don't know who has received the original email without looking spammy!

XtremeSkins
英國
使用應用程式 10個月
Shopify 已回覆 2022年6月10日

Thank you for writing your review and for sharing your feedback for the Shopify Email app with us here. I can certainly see why having increased transparency for sent emails ...

2023年3月5日

The app keeps shutting down while using the editor. This app is nog usable for me. I haven't even started an emailcampaign because of the bugs

Rokket
荷蘭
使用應用程式 9個月
Shopify 已回覆 2023年3月9日

Hey, there. I'm sorry to hear that the app keeps crashing for you. I'd recommend starting with some troubleshooting steps to rule out any local errors: please trying clearing ...

2020年4月15日

Similar to other review Installed it on 4 different stores and have followed the just met with the same message "Shopify email will be available soon". Why announce that it's released to everyone if it's not?

Gladiator Fitness
澳洲
使用應用程式 9個月
Shopify 已回覆 2020年4月17日

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. Its feedback like this that helps us to improve! I'm going ...

2021年4月11日

Do not work with ICloud, mails do no get sent to customers. I contacted shopify for that but no answer ...

Madame Orgasme
法國
使用應用程式 8個月
Shopify 已回覆 2021年4月21日

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review of the Shopify Email app with us. I'm going to follow up with you in an email to open ...