評論 (2,393)

整體評分
4.6
各級評分數量
  • 71% 的評分為 5 顆星
  • 17% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
編輯時間:2020年12月15日

I would strongly advice AGAINST using this app, especially if you're coming from another email marketing service. It lacks basic features and is unreliable. As a backstory - we do not require registrations on our website to place an order and sometimes people misspell their email addresses. This will result in hard/soft bounces from this app. If you reach the limit of 5% bounce rate (which if you ...

KLIN.BG
保加利亞
使用應用程式 8個月
Shopify 已回覆 2020年12月17日

Hey there,

Amy here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and it’s feedback ...

2023年9月22日

I have been using this for 6 months now and it has NEVER sent more than a handful of emails despite lots of unuseful techno wizard explanations from shopify help. I have a list that is 98% opted in and their solution is to segment the list further. This is not something my business naturally does as it is very niche and there is no key data in which to do this other than alphabetically.

I ...

Stickers4Walls
英國
使用應用程式 8個月
Shopify 已回覆 2023年9月26日

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've ...

2023年11月11日

I cannot load the email app to edit my emails in a VERY important workflow. Every time I click the email app or try to edit an email from the workflow, the webpage just hangs. Why is this so poorly implemented when it's such an important feature to this service? You guys really need to improve this, I'm seeing reviews of the same problems from 2020, it's nearly 2024. Fix this.

Modern Yoyos
美國
使用應用程式 7個月
Shopify 已回覆 2023年11月13日

Thank you for taking the time and writing this review. We certainly appreciate how it can feel to discover issues using the app and want to do what we can to isolate the ...

2020年9月8日

Sent two Newsletters and it didn't work at all. from Thousands only 92 have received a mail. App doesnt work.

FITELUXE
瑞士
使用應用程式 7個月
Shopify 已回覆 2020年9月10日

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review of the Shopify email app with us. I'm going to follow up with you in an email to open ...

2023年3月10日

Don't bother. Emails will show in completely different colors when viewing it from a phone in dark mode and there's no way around it. On forums, Shopify provides no solution, basically just gives a 'too bad' type response.

FancyB Press on Nails
美國
使用應用程式 6個月
Shopify 已回覆 2023年3月15日

Hi, there. Thank you for taking the time to share this feedback. I can understand why you'd like more control over how emails appear in dark mode. We're always looking for ...

2020年4月14日

Installed it on 2 different stores and have followed the help guides and just met with the same message "Shopify email will be available soon". Why announce that it's released to everyone if it's not?

Nasty Cards
英國
使用應用程式 6個月
Shopify 已回覆 2020年4月15日

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. I'm going to send you an email to open up the lines of ...

2020年5月1日

Designed by a team of people never seen or used mailing software before... Do not use it for any critical or timely campaigns. Because when you click send (as in star your email campaign) it doesn't mean they are sending right away, as in all of the other email tools. For example when you ask 3 hours later why even one email sent to your customers they say that's normal. It's normal for them but ...

Oynasana
土耳其
使用應用程式 6個月
Shopify 已回覆 2020年5月6日

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback that can ...

2023年10月9日

I now remember why I uninstalled this last November. I spent a lot of time setting up my automations and I noticed they were not being sent. Spent more hours with support trying to understand why they were not sent. He told me that that the "time frame" has not been met. Ok, so I wait. He said if I have an issue to reopen the chat. Well, the automation is set for 4 hours, and at hour 5, still not ...

Nicki Lynn Jewelry
美國
使用應用程式 6個月
Shopify 已回覆 2023年10月11日

Hi Nicki, thank you for your review and feedback. I understand you have some concerns about delays in your emails being sent out when using the Shopify Email app. If you are ...

2020年4月23日

why do offer this app for download to be told that it is not available yet, can you advise when it is available please

Burren Jewellery
愛爾蘭
使用應用程式 6個月
Shopify 已回覆 2020年4月23日

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. I'm going to send you an email to open up the lines of ...

2020年5月3日

The layout looks amazing ... BUT. The timing is impossible. When you send it at 6 pm, it means that some MAY get it at 6 pm, but others at 9 pm, some at 11 pm, and the rest of the customers may get it in the time when they are sleeping. That is completely useless as a marketing tool. I tried it three times, and the conversion is about 10% of the sales I used to get using Mailchimp. Sorry Shopify, ...

HouseofDogs.no
挪威
使用應用程式 5個月
Shopify 已回覆 2020年5月6日

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback that can ...