Shopify Email , 1,467 則評價

整體評分
4.5
各級評分數量
  • 67% 的評分為 5 顆星
  • 17% 的評分為 4 顆星
  • 6% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 7% 的評分為 1 顆星
2020年9月15日

No "thank you for subscribing" email possible!? More expense and time wasted on another app just to get this feature. What a glaringly obvious failure.

Amanita Audio
澳洲
使用應用程式 2天
Shopify 已回覆 2020年9月22日

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are continuing work to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

2020年8月5日

It literally sends emails to the most simple schedule ever. It does nothing of any use. What are you charging for? Something as simple as this should be free across all plans!

Dr Gus Nutrition
英國
使用應用程式 大約3小時
Shopify 已回覆 2020年8月26日

Hey there! Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing.

I would love to talk to you further and get a better understanding on how we can improve the app. I will send you an email to open up that line of communication!

Claire - Shopify

2020年4月27日

Your email couldn’t be sent

Shopify Email is blocked for your shop. Contact Support to troubleshoot the issue.
Whats wrong?

MRFmultitools
烏克蘭
使用應用程式 大約2小時
Shopify 已回覆 2020年4月28日

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. I'm sorry to hear of the trouble you are having with our new app. I would be more than happy to dig into this with you and get you all sorted. I'm going to send you an email so we can open up the lines of communication here and get this up and running for you.

Amy l Shopify

2022年11月18日

DO NOT INSTALL if you have multilingual site. After installing you will lose abandoned cart email you had before installation. This app shouldn't be able to be installed on multilingual setups. Is there even a way to get my previous multilingual automation emails back?

Saarni - Gentlemen's Boutique
芬蘭
使用應用程式 大約1小時
Shopify 已回覆 2022年12月30日

Hi, there. Thank you for leaving a review for Shopify Email. I'm sorry to hear about this situation you've experienced. When setting up email automatics within Shopify Email, enabling the automation for abandoned carts will override the email notification that would have been created in 'settings > notifications'. There is a prompt mentioning this before agreeing to set up the automation. The email template available to you once opted into the Shopify Email automation can be edited, but will only be sent in the language in which you write the email's content. I recommend that you reach out to our Live Team (https://bit.ly/2AWw5VA) so they can look into reverting back to your previous notification set up so you can use the emails that you were previously. -Imogen, Shopify Support

2020年4月16日

I must confess i'm not happy with this. First of all i thought that Shopify was helping is during this covid period and in fact ... "Shopify Email is not available for your store yet." Hope that it will soon change and that shopify will really help us ...

Mademoiselle Grenade
法國
使用應用程式 4分鐘
Shopify 已回覆 2020年4月17日

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. I'm sorry to hear that you are unhappy so far, I'm going to send you an email to open up the lines of communication and see what I can do for you.

Amy l Shopify

2022年1月3日

As much money as Shopify earns, they could have spent some time developing an actual quality email app...

Donald Trump Store
美國
使用應用程式 4分鐘
Shopify 已回覆 2022年1月13日

Hey, there. Thank you for taking the time and sharing this feedback with us. We'd be happy to pass any suggestions or feature requests along to our development team, please let us know by visiting the Shopify Help Center (https://bit.ly/3cJkx8V). Cheers! -Elias, Shopify Support