Shopify Email , 1,327 reviews

Overall rating
4.4
Counts per rating level
  • 65% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, cost-effectiveness, and seamless integration with their stores. It's praised for its range of email templates and valuable analytics, including delivery, open, and click-through rates. The mass emailing feature is seen as a strong alternative to other services. However, some merchants suggest improvements such as advanced features, more template options, and font selections. A few have reported issues with email delivery. Its simplicity is viewed as both a strength and a limitation.

October 13, 2020

This is the first time that I use an email app and I'm actually happy with it, but, I think I should be able to translate the word "unsubscribe" to my language.
Just looks weird I wrote the whole thing in my language and then randomly, english.

Garpur
Iceland
8 months using the app
September 4, 2020

Muy buena, ojalá regalen más envíos y haya más templates.
Se puede organizar diferentes campañas, controlar , poner títulos, programar.

Identidad Natural
Mexico
8 months using the app
October 12, 2020

i love the templates. they are very easy to use. I just wish that they made it possible to put two images on the same page instead of one gian product image per page. Also, please introduce the feature to re-email those who haven't opened the newsletter.

Jjudd.xx Boutique
Canada
8 months using the app
November 22, 2020

There are not as many features as Mailchimp or others, but how can you beat the price! The app is easy to use and reliable. For future improvements - I would really like to have the ability to ad a divider line.

Stina's Quilt and Sewing Supplies
United States
7 months using the app
May 18, 2021

Easy to setup, manage and track how well each one does. Limited by the number of emails you can send per month with base account.

Fancy Fanny
United States
7 months using the app
Shopify replied June 10, 2021

Hey, there. Thank you for sharing this feedback! We're happy to hear that our app was easy to setup, manage, and track the campaigns. While there is a limit of 2500 free emails per month, you're able to send more if that's something you need to do. If you'd like to learn more about this, more information can be found here: https://bit.ly/3vcX99A. Cheers! -Elias, Shopify Support

March 13, 2021

This is a lovely app! However, it would be useful to add few design options to match our theme, for example allow square and hollow buttons, etc.

Lund & Lund
Sweden
7 months using the app
September 30, 2020

ottimo. intuitivo. veloce . Facile da usare. Ha delle email gia' programmate molto molto belle e d'impatto.

aPProved ninetysix
Italy
7 months using the app
October 20, 2020

I used this app to help me send emails to my email subscribers. I really helped me out, it was a bit tough to figure out what to do to send the emails out, but the help center assisted with that part.

Cordless Commodities
United States
7 months using the app
April 15, 2021

I like it but it would be better if it have a graphic about abandoned cart.
It would also be amazing if the emails could be modified with more options.

Abeja Reyna
Mexico
7 months using the app
November 17, 2020

Excellent email system and really easy to use, and cost effective. So ideal to be able to just pick products and then make cvhjanges to text etc - really versatile.
A couple of things could be improved, the system only allows a certain amount of emails each week which can be annoying if you have an urgent one to get to all your contacts, ansd you've already used up the quota. Also would be great if we could see who has actually clicked on the email like the info that Mailchimp give you.

Lanmat
United Kingdom
7 months using the app