Reviews (2,063)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

November 28, 2020

I used it to send emails. It is very user friendly. I did look at a video about it, but that is because i wasn’t sure what to expect. Good Experience and I would recommend this app. 4 stars and not five? I sent about 31 emails and I have about 3 left before they start charging. Meh...

Bare Strandz
United States
8 months using the app
Edited August 4, 2020

Excited to have an email service inside of Shopify. Lot of features needed to completely replace the MailChimps of the world, analytics are slow took overnight to see that emails were sent.

**August Update -- still waiting on better analytics, sorry sent, open and clicks is not close to being a true email package.

**UPDATE Analytics at least on my shop is broken sent out an email and 5 days later showing 2 opens and zero sent. Analytics doesn't tell you who opened or clicked just that someone did. Need to have a visual customer ranking as to who opens/clicks and who doesn't so that decisions can be made on is this a customer/potential customer or just somebody who signed up. Missing a bounce indicator in analytics.

Hopefully some automation's will happen in the future. You have an app people could get excited about. Programmers can work from home during COVID so no excuses for future roll-outs taking 6mos. Cheers, Indypicker.com

Indypicker.com
United States
8 months using the app
March 5, 2021

I think this app is very straight forward, and perfect for basic email needs. there's very little customization or bells and whistles, but definitely a solid app to send emails and build multichannel campaigns. which is actually pretty amazing.

Moijey Fine Jewelry and Diamonds
United States
8 months using the app
September 16, 2020

i used this app to help me make a launch announcement email and it is really good with the preset template and the ease of use and integration with our online store

Magic Learning
Australia
8 months using the app
Edited January 6, 2021

お客様へのアプローチにこのメール機能を利用しました。とても反応がよく、解析情報も基本機能としてあるので助かります。画面の作成も簡単でした。 なんとか改善してほしい点は、登録者にしか送信されないことです。送信リストには加えられても、登録の無い方には実際に送信されていないようです。 また、送信が完了した方の一覧が見られると、もっと良いと思います。

age-design shopify store
Japan
8 months using the app
October 13, 2020

This is the first time that I use an email app and I'm actually happy with it, but, I think I should be able to translate the word "unsubscribe" to my language.
Just looks weird I wrote the whole thing in my language and then randomly, english.

Garpur
Iceland
8 months using the app
September 4, 2020

Muy buena, ojalá regalen más envíos y haya más templates.
Se puede organizar diferentes campañas, controlar , poner títulos, programar.

Identidad Natural
Mexico
8 months using the app
October 12, 2020

i love the templates. they are very easy to use. I just wish that they made it possible to put two images on the same page instead of one gian product image per page. Also, please introduce the feature to re-email those who haven't opened the newsletter.

Jjudd.xx Boutique
Canada
8 months using the app
November 22, 2020

There are not as many features as Mailchimp or others, but how can you beat the price! The app is easy to use and reliable. For future improvements - I would really like to have the ability to ad a divider line.

Stina's Quilt and Sewing Supplies
United States
7 months using the app
May 18, 2021

Easy to setup, manage and track how well each one does. Limited by the number of emails you can send per month with base account.

Fancy Fanny
United States
7 months using the app
Shopify replied June 10, 2021

Hey, there. Thank you for sharing this feedback! We're happy to hear that our app was easy to setup, manage, and track the campaigns. While there is a limit of 2500 free emails per month, you're able to send more if that's something you need to do. If you'd like to learn more about this, more information can be found here: https://bit.ly/3vcX99A. Cheers! -Elias, Shopify Support