Shopify Email , 1,325 reviews

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, cost-effectiveness, and seamless integration with their stores. It's praised for its range of email templates and valuable analytics, including delivery, open, and click-through rates. The mass emailing feature is seen as a strong alternative to other services. However, some merchants suggest improvements such as advanced features, more template options, and font selections. A few have reported issues with email delivery. Its simplicity is viewed as both a strength and a limitation.

June 23, 2020

Ottima app. solo che superando il limite non si capisce come si fa ad effettuare il pagamento delle email in eccedenza. ti blocca e non ti fa pagare e continuare le campagne

Tecnolife
Italy
Over 2 years using the app
October 6, 2020

The app does the basics right. Would be great to get more email templates or editing functionalities.

Svami | Progressive Drinks
India
Over 2 years using the app
December 16, 2020

Awesome app! I'll now be able to send more newsletters to my customers! very easy to use, I'd just like more varied templates. The ones offered are a bit too basic.

Bird's Party
France
Over 2 years using the app
April 29, 2021

I love it, it automatically added my current discount! I just wish there were more templates and more options.

MooniesKey
United States
Over 2 years using the app
December 22, 2020

I used this app to send a discount code to my subscribers. It was really straightforward and easy to set up. The only thing that would be helpful is to have some help text or something for image size recommendations (not sure if I just missed it somewhere). Overall, it was super quick to put together and helpful to have this option right in Shopify.

Designs From Scratch LLC
United States
Over 2 years using the app
January 10, 2021

Easy to navigate and create campaigns. The only thing I wish they would change is being able to make campaigns on mobile devices.

Tayler Made Threads
United States
Over 2 years using the app
May 18, 2021

Just started using the functionality. I wish there was more design flexibility and options. I feel that the template is pretty basic.

GR8-1 Apparel
United States
Over 2 years using the app
Shopify replied June 10, 2021

Hey, there. Thank you for taking the time and writing this feedback! We appreciate your feedback and we can see how having more design options and flexibility can be beneficial for our merchants - we'd be happy to share your feedback with our Development team. Cheers! -Elias, Shopify Support

September 29, 2020

the shopify email is a good app and easy to use and at a great price , easy and effective templates

The Molarbear
India
Over 2 years using the app
November 25, 2020

It's good but it doesn't have the option to resend a newsletter only to customers who did not open a previous NL which is a must in my opinion.

DERMAGLAM BEAUTY
Israel
Over 2 years using the app
December 4, 2020

Using shopify email has helped my store reach more clients on drop/release dates exclusive to those subscribed to me.

TO THE GRAVE
United States
About 2 years using the app