Shopify Email , 1,333 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, cost-effectiveness, and seamless integration with their stores. It's praised for its range of email templates and valuable analytics, including delivery, open, and click-through rates. The mass emailing feature is seen as a strong alternative to other services. However, some merchants suggest improvements such as advanced features, more template options, and font selections. A few have reported issues with email delivery. Its simplicity is viewed as both a strength and a limitation.
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Needs more layout options! It's good, but it's needs more creative options to do different layouts. Needs ability to changes size of images. Thanks! Also, I had trouble filtering my customers by the product they bought. I needed to send out an email to all my customers who pre-ordered left handed picks, and I had to manually tag 200 customers. There needs to be the ability to filter customers by the product they purchased. Shopify is great though. Nice work!
Hey there!
Amy here from Shopify. Thanks so much for taking the time to leave us some feedback. In terms of your customer list, that would be something done directly in Shopify, I’ll take a look and see what options there are.
We are consistently working on new templates. I would love to hear more in terms of what you are looking for. I'll send you an email so we can continue this conversation!
Amy l Shopify
Would appreciate if I can filter all emails of people that have NOT ordered for all time period. Otherwise it is good app to have.
Hey there!
Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback that can help us to improve. I'm going to send you an email to open up the lines of communication here.
Amy l Shopify
Its easy and simple. However seems limited as I am not able to create automations and triggers. Also no option to translate into non-english language.
Hey there!
Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. I'm glad to hear you are liking the simplicity of the app! We love hearing from our Merchants with feedback that can help us to improve. I'm going to send you an email to open up the lines of communication here.
Amy l Shopify
The App has a major problem for me. None of the previews will display. When I open the app to start a campaign, all the templates show, "no image available".
Otherwise, the app appears to be very basic. This is just launching, so its to be expected.
Amy, can you take a minute to follow up by sending me an email to open up the lines of communication to see what can be done?
Hey there!
Amy here from Shopify. I'm sorry to hear of the trouble you are having with our new app. I would be more than happy to dig into this with you and get you all sorted. Keep an eye out for my email!
Amy l Shopify
Basic. That about sums it up. If you are looking for advanced features, this is not it. For stores that communicate with their customer base a few times a year, not a bad program. For new stores just starting out, not a bad program. For stores that want to set up workflows, abandoned cart emails, abandoned shopping emails, and more, this is NOT your program. For those that bash it, move on. If you are one of the above types of businesses, this is a cost-effective way to communicate with your customers.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your detailed review. It is very much appreciated and super helpful to other merchants as well as our team who are always working to update the app based on feedback received. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team, as well as anything else you may want to add.
Claire l Shopify
I am used to using Constant Contact where there is a lot more features for creating customized. However, I like having everything linked in one place to my store.
Hey there,
Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and add functionality to suit our merchants needs. I'm going to follow up with you with an email, to open up the lines of communication here, so I can provide your feedback to my team.
Best,
Charlotte | Shopify Support
It's OK for a free app but it's a long way behind the likes of Mailchimp etc for features. Hopefully more features will be added from October when it becomes partially chargeable.
Alan Jenkins
INDI Menswear
www.indimenswear.com
Hey there,
Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.
Claire l Shopify
It was easy for the most part linking all the social media was a bit difficult. Also I cant send out marketing to people who are not subscribers.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your feedback with us. Currently it is not possible to email customers who who have not subscribed to receive marketing emails from you.
Our team are consistently working to improve the app and add functionality to suit our Merchants needs so I'm going to follow up with you with an email to open up the lines of communication here and I can provide your feedback to my team.
Claire l Shopify
I enjoy the features and what it is capable of. I just wish it offered a bit more. More templates, different structures when adding products to the email, etc.. If Shopify were to add more customizations, I would give this a 5 star rating.
Hey!
Amy here from Shopify. Thanks for taking the time to leave us a review. I would love to hear more details on exactly what you would like to see. Its that kind of feedback that helps us to improve our app!
Im going to send you an email to open up the communication here.
Amy l Shopify
Needs more Email Templates. Very Basic! Too Basic! not enough options. page works great very easy to work and manage just needs more template options and colors also the header you can't change the font
Hey there,
Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and add functionality to suit our merchants needs. I'm going to follow up with you with an email, to open up the lines of communication here, so I can provide your feedback to my team.
Best,
Charlotte | Shopify Support