Shopify Email , 1,197 reviews

Overall rating
4.2
Counts per rating level
  • 64% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this cost-effective email solution, particularly for its user-friendly interface and seamless integration with their stores. They value the insightful analytics and customizable emails, though some wish for more advanced options. The app supports sending a large volume of emails monthly and offers a variety of templates. It's reported to boost conversion rates and save money compared to other systems. Despite its simplicity, some find it less confusing than other systems.

September 25, 2020

Overall it's fine, but I wish we could resend to non-openers, more easily segment lists, a-b test, more automations, etc. I'm sure these features are coming but I'm really missing them with Shopify Email as compared to dedicated email management systems.

age hams
United States
About 3 years using the app
November 24, 2020

Functional emailer for your domain. When you have tens of thousands of customers, you'll want a dedicated service like Klaviyo. Until then, templates and filters and exports are easily found. Expect this end of the platform to evolve with a feature-rich dashboard.

Wake and Lake Lifestyles
United States
About 3 years using the app
January 10, 2021

Muy buena, pero siento que le falta tener un poco más de libertad en ña creación, pero agradable su sistema.

IPUMEDIA
Mexico
About 3 years using the app
Edited September 17, 2020

I really love how simple it is! It literally takes no time to create an email. (Need more graphics)

Shop Vanitys Closet
United States
Almost 3 years using the app
June 23, 2020

Ottima app. solo che superando il limite non si capisce come si fa ad effettuare il pagamento delle email in eccedenza. ti blocca e non ti fa pagare e continuare le campagne

Tecnolife
Italy
Over 2 years using the app
December 16, 2020

Awesome app! I'll now be able to send more newsletters to my customers! very easy to use, I'd just like more varied templates. The ones offered are a bit too basic.

Bird's Party
France
Over 2 years using the app
April 29, 2021

I love it, it automatically added my current discount! I just wish there were more templates and more options.

MooniesKey
United States
Over 2 years using the app
December 22, 2020

I used this app to send a discount code to my subscribers. It was really straightforward and easy to set up. The only thing that would be helpful is to have some help text or something for image size recommendations (not sure if I just missed it somewhere). Overall, it was super quick to put together and helpful to have this option right in Shopify.

Designs From Scratch LLC
United States
Over 2 years using the app
November 25, 2020

It's good but it doesn't have the option to resend a newsletter only to customers who did not open a previous NL which is a must in my opinion.

DERMAGLAM BEAUTY
Israel
Over 2 years using the app
January 10, 2021

Easy to navigate and create campaigns. The only thing I wish they would change is being able to make campaigns on mobile devices.

Tayler Made Threads
United States
Over 2 years using the app