Reviews (2,533)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effectiveness, especially the free tier, which helps manage email marketing budgets. It integrates seamlessly with Shopify, enhancing targeted marketing through customer data. The app offers user-friendly templates, automated discount links, and dynamic fields. Additional integration with tools like Shopify Forms and Shopify Flow enables advanced functionalities. Built-in analytics help optimize email campaigns, and support for data migration and tagging is well-received.
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I tried to use it in lieu of G-Suite or Office but it seems super clunky that way. I was hoping to send individual emails to prospective clients, but you have to draw from a list of already subscribed members. If you people, it doesn't seem to allow you to select individuals, only lists and lists only seem to come from those that subscribe on Shopify (vicious circle). Seems like a lot of work to do something simple like send individual, not automated emails. The system seems fine for broadcast emails and newsletters.
Hey there!
Amy here from Shopify, I just wanted to take the time to thank you for leaving us a review. In terms of not being able to send individual emails, that is expected. The Shopify Email app is meant to allow you to send out bulk, marketing emails. I would love to hear more about changes you would like to see in the app. I'm going to send you an email so I can gather more information from you.
Amy l Shopify
Pretty useless given that it cannot do automation. This is rather odd, because Shopify itself can (eg through abandoned cart emails).
The instructions in other review feedback don't work and Shopify help desk had to point me to a 3rd party app and. Pretty frustrating given that automation is so 2010. Please, please, please add automation, if you did it would be a good app.
Thank you for getting in touch and for sharing your feedback with us here, and I can certainly appreciate why having more automation in Shopify Email would be beneficial. Shopify Email is still a relatively new app and it's possible that more automated features become available down the line, but nonetheless I will be sure to pass your comments onto our development team for them to consider. We appreciate you getting in touch and sharing your thoughts in your review. -Victor, Shopify Support
So, if you are a small business and just want something that will ping out a basic email to your customers then this is for you ..
However, if you actually care about your communication with customers and require a decent level of customization and control then stick with a dedicated 3rd party app ..
We would have loved to streamline our email into shopify but sadly with the functions as they are it just wont happen .. Mailchimp .. my business with you is safe for now ..
Mike, Co-Founder
www.RocknRomanceVintage.com
Hey Mike,
Amy here from Shopify. I appreciate the feedback. I would love to hear more about what features you feel are missing and what can be changed/improved so that I can pass the details along to my developers. I'll shoot you an email to open up that communication!
Amy l Shopify
I like the idea. It also looks very simple to use, but... not usefull for us un EU.
There is no GDPR comlience - GDPR fields on your signup forms and collecting consent.
I also didn't see any option to upload / import contacts from other email marketing apps.
Hey there!
Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback that can help us to improve. I'm going to send you an email to open up the lines of communication here.
Amy l Shopify
Shopify Email is not available for your store yet. The app will be automatically installed for you when it becomes available. how can i remove this ?
Hey there!
Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. I'm going to send you an email to open up the lines of communication and see what I can do for you.
Amy l Shopify