Shopify Email

Name: Shopify Email
Brand: Shopify
Rating: 3.9 (945 reviews)

Free to install. Additional charges may apply.

Rating (3.9)

Reviews

945

Developer

Shopify

Set up easy automations for your email marketing

Edit and build workflows to suit your email marketing needs

Create beautiful emails using pre-built templates

Highlights

Popular with businesses like yours

Based in United States

Speed tested

No impact to your online store

Built for your business

Use directly in Shopify admin

About this app

Launched

April 14, 2020

Languages

English

Connect with customers and build lasting relationships with email built for commerce, by Shopify.

Create branded emails in minutes with our drag-and-drop editor, and use sales-focused templates that showcase products, prices, checkout links, and more, directly from your store. Use pre-built automation templates to send emails at the right times, and segment your customer list to reach just the right customers. Create, send, and track campaigns all within Shopify—the platform you trust to help you run your business.

Send branded emails to segments of customers directly from Shopify.
Use email templates for products, sales, restock, holidays, events, and more.
Personalize your subject line, preview, and body text with customers' names.
Encourage customers to buy products directly from your emails.
Track results like click-through rates, products added to cart, and purchases.

Pricing

Free to install

The first 10,000 manual or automated emails each month are free. Then, it's $1 USD for every 1,000 emails you send.

Free to install

The first 10,000 manual or automated emails each month are free. Then, it's $1 USD for every 1,000 emails you send.

All charges are billed in USD.

945 reviews

Overall rating

3.9

Counts per rating level

65% of ratings are 5 stars
614
18% of ratings are 4 stars
168
6% of ratings are 3 stars
61
4% of ratings are 2 stars
35
7% of ratings are 1 stars
67

February 6, 2023

Setting up all my emails flows etc, was pretty straight forward, except for 1 thing. It didn't send out ANY of my automated emails.

I reached out to support, and chatted for almost an hour, trying to sort it out. They said it looked like everything was set up correctly, but still didn't work. They said they needed more time to look at the problem. Which was fine.

Long story short another guy from support reached out but was no help. After sending support 3 more messages over a 5 day period, no one has even gotten back to me with any sort of an update! Not even to say, "hey we're still working on" Nothing!

I can't launch my website until this is sorted out and it's been a week now since I first flagged it with support.

Not happy. I understand it's free, but if you can't help me sort it out, just let me know so I can delete the app and move on and find one that works.

I normally don't leave bad reviews, but this is extremely frustrating!

oro-hygiene™

Australia

January 31, 2023

Pretty basic email app. Does the job 80% of the time. Noticed that if you send an email to an app that supports dark mode on IOS your style is completely broken.

Mox Motors

United States

Time spent using app: Over 1 year

January 31, 2023

Glitchy - keeps crashing and logging me out every few minutes.
Also it doesn't bulk send, it sends in batches over a number of hours meaning some customers receive the email after everything has sold out.

Vintage Paper Co

United Kingdom

Time spent using app: Almost 3 years

All reviews