Reseñas (283)

Calificación general
4,1
Recuentos por nivel de calificación
  • El 52% de las calificaciones son de 5 estrellas
  • El 15% de las calificaciones son de 4 estrellas
  • El 14% de las calificaciones son de 3 estrellas
  • El 10% de las calificaciones son de 2 estrellas
  • El 9% de las calificaciones son de 1 estrellas
19 de febrero de 2025

While it's great that is completely free, I found it very glitchy. First of all, if you're running multiple forms, you won't be able to select and choose the workflow/email you want to send with a particular form (spent over an hour with customer support, at the end I was told it's not allowed and will only pick one email for all the forms?). Secondly when a customer subscribes, the form disappears and won't show again on the website (usually a pop-up should show up anytime a visitor open the website). Probably something to think about as features but if you're running only one campaign (i.e. getting customers email to subscribe to mail list) then it's a great app.

Paws by the Valley
Australia
6 días usando la aplicación
19 de febrero de 2025

In theory it is a great tool, but in practice it is super buggy and I never manage to finish because it will show an error of some kind. i.e. the field cannot be empty (but there is text writin in it) or there needs to be a pictrue ( but I selected without picture)

So I havent actually managed to set up a form yet

GEDENKEN SCHENKEN
Alemania
14 días usando la aplicación
22 de noviembre de 2024

At first this app was working great for me, the flow of the forms was exactly what I was looking for. It was sort of a hassle linking it on the pages I needed them on but once I figured it out it looked great. I don't know for how long this has been occurring, because it used to work, but I checked my website on Safari and the multiple forms I had made do not show up on the Safari browser (I checked on multiple devices and no result). When I checked on Chrome they did show up. I am unsure if other people have had this issue, but I'm sure a majority of my traffic uses Safari and will not have access to the forms that would help me as a business tremendously.

Serpentina
Estados Unidos
9 meses usando la aplicación
Shopify respondió 25 de noviembre de 2024

Hi there, thanks for reporting this issue. We did identify an issue with Safari and our team worked over the weekend to fix this.

Please test again and let us know if you are still seeing a similar issue. We will be notified of any updates to your review and I can follow up with you from there.

- Kyle

7 de febrero de 2025

Works well for a single language store, but limited flexibility and no language translation.

SoPosters
Suecia
Alrededor de 1 mes usando la aplicación
7 de enero de 2025

unfortunately not working well with RTL, and the support wasn't amazing.

ליליבלום
Israel
3 meses usando la aplicación
Shopify respondió 17 de enero de 2025

Thank you for your feedback! I'm going to reach out to get help us understand where this isn't working well.

- Kyle

17 de marzo de 2025

Email functionality is not working

Qanta
India
28 días usando la aplicación
2 de noviembre de 2024

Unbelievably useless App. Sure, it collects data and collects it in Shopify, but it's metadata, which is inaccessible by external no-code tools like Make/zapier. Regardless of what you do the apps cannot read the metadata within Shopify to extract data to tools like Airtable, which are vastly superior database tools.

Shopify decided to make it nearly impossible for non-coding people to use form submission data outside of Shopify, therefore this app is useless. IT shouldn't even be an app in the first place and should be fully built into Shopify from the jump, allowing for access to form data for external use. Yuck.

The form also likes to glitch and not submit when it feels like it.

Whistle™
Canadá
5 días usando la aplicación
Shopify respondió 4 de noviembre de 2024

Hi there! Thanks for your review.

There are ways to export this data out as each new submission comes in. You can read more about that here > https://help.shopify.com/en/manual/promoting-marketing/create-marketing/forms-app/flow

Flow also lets you export that data to external systems through something like a HTTP request, giving you another way to send and export the data. Or perhaps exporting to google sheets is a viable option for you.

-- Kyle

13 de marzo de 2025

Changing the forms email adress would be great :(

Busemann GmbH
Alemania
Alrededor de 2 horas usando la aplicación
19 de diciembre de 2024

Why is there no translate and adapt support? Since both are Shopify native and it's only text fields.

VOLDT
Países Bajos
33 minutos usando la aplicación
26 de noviembre de 2024

It would be better if we could add an image to the right or left of the form

My Store
Estados Unidos
Alrededor de 1 hora usando la aplicación