Avis (258)

Note globale
4,1
Nombre d’avis par note
  • 51 % des avis sont des avis à 5 étoiles
  • 16 % des avis sont des avis à 4 étoiles
  • 15 % des avis sont des avis à 3 étoiles
  • 10 % des avis sont des avis à 2 étoiles
  • 9 % des avis sont des avis à 1 étoiles
16 avril 2024

I cannot access any responses from the forms being filled out - no way of contacting support.

Alina Collective
États-Unis
7 jours d’utilisation de l’application
Shopify a répondu 18 avril 2024

Hi, there! We recently launched a way to store all form submissions, so you will always have a historical version of them.

All new submissions created after July 28th, will be stored and accessible in content > metaobjects. You can learn more here: https://shopify.link/0Rm8.

We invite you to retry the app and if after taking a peek at that help document you're still experiencing trouble, please connect with our live support team here: https://shopify.link/vRnL. - Greta, Shopify Support

8 juillet 2024

Easy to set up forms, impossible to embed those forms.

Moshades
Afrique du Sud
2 mois d’utilisation de l’application
Shopify a répondu 10 juillet 2024

Hi there. I'm sorry to hear that you're experiencing issues with enabling a form on your theme. A few steps you can take to troubleshoot are:

- Enable Theme App Embeds: First, ensure that the theme app embed is activated on your store. You can follow the instructions in this help document to set it up correctly: https://shopify.link/ozB1.
- Add an App Block for Inline Forms: If you're using an inline form, you'll need to take an additional step. Add an app block to your theme and attach the inline form ID. Detailed instructions can be found here: https://shopify.link/rJAB.

If after taking a peek at that help doc and you're still experiencing troubles, please feel free to connect with our Live Support: https://bit.ly/2AWw5VA. - Blair, Shopify Support

25 juin 2024

This app does not use Shopify's recaptcha's (hi spam!) or does it integrate on the trigger side with Shopify Flow.

Textile Apparel
Canada
5 jours d’utilisation de l’application
Shopify a répondu 29 juin 2024

Hi there, Thank you for taking the time to provide feedback about the Shopify Forms app. Our goal is to provide the best forms app on the market. I'd be happy to pass this feedback along to our development team for potential future implementation. - Dirk, Shopify Support

29 mai 2024

Like the other reviews said, you can't add the form to just one page, you need to add it shop wide for some reason

Gosnells of London
Royaume-Uni
13 minutes d’utilisation de l’application
Shopify a répondu 31 mai 2024

Hi, there! I'm sorry to hear that you're experiencing issues with enabling a form on your theme. A few steps you can take to troubleshoot are:

- Enable Theme App Embeds: First, ensure that the theme app embed is activated on your store. You can follow the instructions in this help document to set it up correctly: (https://shopify.link/ozB1).

- Add an App Block for Inline Forms: If you're using an inline form, you'll need to take an additional step. Add an app block to your theme and attach the inline form ID. Detailed instructions can be found here: (https://shopify.link/rJAB).

If after taking a peek at the help documents you're still having trouble, please feel free to connect with our live support team here: (https://shopify.link/vRnL). - Greta, Shopify Support

6 juin 2024

La peor aplicación que he probado en Shopify, llevo 30 minutos haciendo un pop-up y le pongo guarda, y en Shopify me sale como lo configure pero entro a la configuración de pop-up y se me reinicia todo.

TECHNIA JACKETS
Colombie
22 minutes d’utilisation de l’application
28 novembre 2023

I'm not sure why they don't have any CSS or allow formatting to the theme. I rarely use this app because it looks different than my entire website. All of the other Shopify apps come with custom CSS options - like Mail or the customizer. Makes no sense that we can't even use a theme font! This is such an easy update Shopify! Please fix.

Flour Shop
États-Unis
Environ un mois d’utilisation de l’application
Shopify a répondu 30 novembre 2023

Hi, there! Thank you for your feedback. I have shared it with our developers for further consideration.

I also wanted to let you know that the Forms app supports over 200 fonts, so you can match it to your theme.

Thanks again! - Greta, Shopify Support

28 décembre 2023

Yeah I created a form, but is it useful? No.

AnimePads.com
Israël
Environ un mois d’utilisation de l’application
Shopify a répondu 3 janvier 2024

Hi, there. Thanks for taking the time to leave a review for Shopify Forms. We're sorry to hear that you haven't found the app useful. If you're open to it, we'd love to gather more context on the issues you experienced. Feel free to reach out to our team here: https://shopify.link/VRd6. -Rick, Shopify Support

3 février 2023

There is no translation option....

Guys, Shopify is multilingual, your app should be multilanguage compatible, that's a shame !

Komete XR
France
18 jours d’utilisation de l’application
13 novembre 2023

The popup does not get closed in iPhone, upon complaining customer care promised to help me, they said they're working on it and they will keep me updated, they did not provide any solution its been a month and they also haven't updated me on anything terrible experience.

Anime Street Style
Inde
13 jours d’utilisation de l’application
Shopify a répondu 15 novembre 2023

Hey there, I'm sorry to hear about your recent experience. Rest assured we'd be happy to look into your popup not closing issue. Feel free to reach back out in our help center and we can continue the conversation: https://shopify.link/VRd6

Modifié le 12 février 2023

Leider kann man keine Links bzw. Liquid / Html einfügen. z.B. unterhalb des Buttons damit die Datenschutzbestimmungen verlinkt werden.

Es wäre super, wenn man an dieser Stelle auch die Links zu Rechtliches hätten nutzen können. {{privacy_policy}}

Ebenfalls fehlt eine Möglichkeit der Checkbox vor dem Versand des Formulars.

Beispiel:

[ ] Hiermit bestätige ich, dass ich die {{privacy_policy}} gelesen habe. Meine Einwilligung kann ich jederzeit widerrufen.**

Ulrike Wathling
Allemagne
Environ 18 heures d’utilisation de l’application