Avis (680)
Affiner
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Par note
Works as it should. Decent number of customize options. The "X" to close the popup needs to be moved to the outside of the popup or closer to the corner as it is too close to the title copy area.
Helpful with company creation. PLEASE consider making conditional fields, as well as editable field descriptions below fields!
Would be nice if the thank you page URL would be translatable.
For the most part it is easy to use and successful at managing registrations. An update that we'd find helpful would be creating some sort of visual status tracking for form submissions (such as highlight/checkmark) - currently they all look the same and stay visible even after they have been completed. Currently we have to click in to the customer to see the tag we use to indicate completion.
A little buggy on my Mac but gets the job done to capture my leads custom info once you refresh a few times.
It's made capturing emails SO MUCH EASIER.
Two areas of improvement:
- Sometimes it takes too long to load, losing potential leads
- Missing button customization, as it's clashing with the rest of the store's look and feel
Otherwise, a 10/10! Must have.
good app and easy to use
It works well and actually generates leads.
Setting up is easy. Since its a free native app from Shopify, I believe it will already be optimized for performance. A lot of merchants have requested for options to customize designing, and Shopify has assured it is in the works. I have a few suggestions:
1. Give option to add separator line between sections
2. Give option to add a different email id for each submission to be sent to, instead of registered email id.
3. Allow exporting submission entries on demand
4. Allow making headers bold
5. For single-line and multi-line text fields, allow adding headers
6. Allow splitting form into multiple pages
7. Include "OTHERS" as a default option for radio buttons where needed, and when selected, give an option to include a field for users to add text
Thanks
Team Wet and Dry Personal Care
Updating review Feb 27, 2024
Excellent overall. Does what it says, and thank you for listening to previous feedback and making changes accordingly.
Some additional functionality like opting to NOT add a default tag to customers, or allowing to inject custom styles (the default mobile styles make the form nearly unusable) would improve the experience from a shop owner's perspective.
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Previous review: Nov 5, 2023
Largely does what it says out of the box. But extremely frustrating that it basically ignores existing customers.
So if you want t add a tag for example, it'll only work for new email addresses, making this a very limited use case app.
Hi, thanks for sharing your feedback. At this stage, adding tags to an existing customer is a limitation of the Shopify Forms app. As a workaround, you may be able to create a Shopify Flow workflow: https://shopify.link/6kox that can check your existing customer list for any that meets the tag requirements, and apply the tag that way. This would work on a case by case basis however, depending on your store's use case, but is definitely worth considering.
I'll be sure to pass on your feedback to our internal development team for consideration though, so that they're aware of the needs you've shared with us here in your review. Thanks again! -Kimi, Shopify Support