Shopify Forms , 77件のレビュー

総合評価
2.8
評価レベルごとの件数
  • 評価の22%は5つ星です
  • 評価の12%は4つ星です
  • 評価の22%は3つ星です
  • 評価の17%は2つ星です
  • 評価の27%は1つ星です
2024年1月8日

is there anyway I can customize the popup style?
This app doesn't look good, what should I do if I want to change the popup size or the font size or something else?

uNeat
アメリカ合衆国
アプリの使用期間:14日
Shopifyが返信しました 2024年1月10日

Hi, there. Thank you for reaching out. While you cannot target the font size or form size specifically, there are may style changes you can make to better match your store. Check out our official documentation here: https://shopify.link/DYAY. -Olivia, Shopify Support

2023年12月18日

Nice but, the forms use a completely different css than the rest of the theme. Doesn't make any sense. I can't even override it with custom css.

Also it doesn't support Shopifys Translate App nor does it take the default theme content. So you get a mix up of english and your original language when using the app....

Adrianos
スイス
アプリの使用期間:41分
Shopifyが返信しました 2024年1月3日

Hi there, thank you for your review. We appreciate you taking the time to reach out to us and letting us know how we can improve Shopify Forms. Your feedback will be submitted to our development team. -Victor, Shopify Support

2023年12月3日

The way it integrates with Shopify is excellent; however, I would love to design the form and add steps within the modal before the form shows. The completion rate is usually better if you ask the visitor a question first, and once they engage by clicking a button to agree they want..., only then present the form. I would also love to be able to design how the form looks and feels. Maybe add a custom CSS and provide id/classes as a beta.

Overstock Sheets
アメリカ合衆国
アプリの使用期間:26分
Shopifyが返信しました 2023年12月4日

Hi, There. Thank you for taking the time to leave your review. With the Shopify Forms app you can customize it to fit your needs, check out this help doc with more information: https://shopify.link/77qV. If there is something specific you'd like included that you're not seeing any information on, please view our Shopify Help Center: https://shopify.link/WJna. You can also contact our support team through the help center if you need more assistance. -Kitana, Shopify Support

2023年9月14日

App keeps losing custom fields, which I have to keep re-adding when I notice customer data is missing. Not reliable enough for custom forms, other than default name & email, which is already built into the platform.

ABC Fabric
イギリス
アプリの使用期間:23日
Shopifyが返信しました 2023年10月4日

We really appreciate your feedback and I’m really sorry to hear that you encountered this issue while adding custom fields to your form. We identified and resolved a bug that was the culprit which only occurred in very isolated scenarios. Unfortunately it looks like you were impacted, but this should no longer be an issue going forward.

With that said, I can appreciate that these types of bugs affect your confidence in using the app, but we’re committed to ensuring Shopify Forms meets the needs of our merchants and hope to earn your trust back.

If you have any questions or additional feedback that you would be open to sharing about your experience, I’d love to connect directly. I’ll reach out via email.

Taha, Shopify Marketing Tools PM

2023年10月17日

I cannot translate the Pop-up. Is there any way to do it?

Kiisbeauty
ドイツ
アプリの使用期間:11日
Shopifyが返信しました 2023年11月3日

Hi Kiisbeauty, thank you so much for your review! While we don't have translation options just yet, I will be sure to pass that over to our developers for additional consideration. -Shay, Shopify Support

2023年8月3日

For us it is almost close to perfect. I works perfectly fine and we get tons of new newsletter subscribers. There is only 1 critical thing that is missing. You can use the pop-up to get new newsletter subscribers. But when you have an internationalized website Shopify already knows in which market the customer is shopping because of Geolocation. It would be perfect if it could give the language in the customer account while the customer subscribes to the newsletter. Because then I can also send them newsletters in their language. It is possible to create a extra input field. But we al know, the more input fields the lower the conversion.

Yarnsea
オランダ
アプリの使用期間:6日
2024年2月15日

Great app, but it would be better if we could create a translation for different countries

CXL by Christian Lacroix Maison
ベルギー
Shopifyが返信しました 2024年2月16日

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

2023年4月12日

Yeah, it's a good start, but I'd also welcome multilang support as well as more granular control over the form's behavior. It would be great if the popup/teaser (whatever you've configured) wouldn't pop up for the rest of a session anymore after clicking the X button - so at least session persistence for visitors' wish to close it and not be bugged again.
Other than that, it does what it's supposed to do, but some more tuning would be great.

GeschenkBaum - Shop
ドイツ
アプリの使用期間:3ヶ月
2023年10月1日

I cannot received emails once the customer sent in a submission .

Black Pawn Game
アメリカ合衆国
アプリの使用期間:1日
Shopifyが返信しました 2023年11月3日

Hi, there! Thanks for your review. After a customer accepts marketing from your online store, their email address or phone number is displayed on the Customers page in your Shopify admin. You can also find these customers by opening the app in your admin, selecting one of the created forms, and click "View segment" in the top right corner. You can find more details in this help document: https://shopify.link/GDx3. Thanks again! - Greta, Shopify Support

2023年8月6日

There is no way to get an email with whatever the visitor entered. In order to check whether someone used a form to ask for support or requested contact I have to go into the forms' app back-end every day and check for new submissions. Please add a simple "email summary" option.
As a minor improvement, it would be nice to be able to change the font size of the labels.
Other than that, it works well!

Dutch & Dutch
オランダ
アプリの使用期間:2日