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The way it integrates with Shopify is excellent; however, I would love to design the form and add steps within the modal before the form shows. The completion rate is usually better if you ask the visitor a question first, and once they engage by clicking a button to agree they want..., only then present the form. I would also love to be able to design how the form looks and feels. Maybe add a custom CSS and provide id/classes as a beta.
Hi, There. Thank you for taking the time to leave your review. With the Shopify Forms app you can customize it to fit your needs, check out this help doc with more information: https://shopify.link/77qV. If there is something specific you'd like included that you're not seeing any information on, please view our Shopify Help Center: https://shopify.link/WJna. You can also contact our support team through the help center if you need more assistance. -Kitana, Shopify Support
La app es muy buena pero presenta problemas con Iphone para el cierre del popup. Agradecería si me ayudan a solucionarlo en mi web. El popup solo cierra si le das doble click. cosa que es perdida de tráfico
Please add URL redirects after form submissions! And provide more options to embed the form and add/delete the landing page.
Not Working
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with Shopify Forms. To clarify, are you having troubles installing the app to your shop? If so, I'd encourage you to try clearing your cache and cookies as well as logging in from an incognito tab to see if this helps to resolve. If after giving this a try you continue to experience issues, please feel free to connect with our Live Support so we can take a closer look into this: https://bit.ly/2AWw5VA. - Blair, Shopify Support
It creates new Customers but does not update existing customers with new tags etc so it has limited use case
Hi there! Thank you for your feedback. I'll be happy to share this with our developers for further consideration. -Shay, Shopify Support
I cannot received emails once the customer sent in a submission .
Hi, there! Thanks for your review. After a customer accepts marketing from your online store, their email address or phone number is displayed on the Customers page in your Shopify admin. You can also find these customers by opening the app in your admin, selecting one of the created forms, and click "View segment" in the top right corner. You can find more details in this help document: https://shopify.link/GDx3. Thanks again! - Greta, Shopify Support
So far the form builder itself is easy to set up and embed.
Unfortunately, I cannot find where the completed data is stored within Shopify? The forwarding emails are incomplete and do not replicate the confirmation of data completed, and I cannot find where in Shopify this information is being stored for export. Just seems to vanish!?!
Hi, there! I'm glad to hear that you've found the forms easy to manage so far. The data collected will appear on customer profiles. Data for existing customers will be added to their profiles, and the Forms app will create a profile if the customer is new. You can find this data either under the Customers section of your admin, or by going to 'Apps > Forms', selecting a form, and selecting 'View segment' near the top right. I hope this helps! -Sophia, Shopify Support
I'd give 5 stars if it would send me an email with customer-submitted info. Now you have to check manually the forms app. Might need to change to another app just because of that.
It's not good... You can't style any aspect of it. It has no canned values for State or Country even... Oh, and I can't even receive an email from the form... LOL
Really cool! Just wish I can change the x-button color to white on the teaser to match my text color.