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I received help for my query after a day or so. The founder, explained that it was possible to embed as an inline form. I just needed to create a template for this from my 'page' (this is where my content was and where I wanted the form to appear. Once a template was created in the theme customiser, it was straightforward to add the app block and then input the app ID so it appeared on the page.
Very relieved to get this help and hopefully they will be updating the knowledge content to explain this with even more clarity as on first glance it doesn't seem possible to embed at all.
Hi there. I'm sorry to hear that you're experiencing issues with enabling a form on your theme. A few steps you can take to troubleshoot are:
- Enable Theme App Embeds: First, ensure that the theme app embed is activated on your store. You can follow the instructions in this help document to set it up correctly: https://shopify.link/ozB1.
- Add an App Block for Inline Forms: If you're using an inline form, you'll need to take an additional step. Add an app block to your theme and attach the inline form ID. Detailed instructions can be found here: https://shopify.link/rJAB.
If after taking a peek at that help doc and you're still experiencing troubles, please feel free to connect with our Live Support: https://bit.ly/2AWw5VA
Could you create a function where the popup stops being shown for a while if the customer clicks on "X" to close the popup without signing up? Because it continues to open even if I click close, when I load the page again, the popup appears. This is boring.
Hi there! Thank you for providing your feedback. We appreciate your input. Currently, you have the ability to customize the behavior of the pop-up. For example, if you wish to limit the number of times a customer sees it, you can set it to appear only on specific page types. Additionally, you can choose to delay the trigger for the first, second, or third page view. Furthermore, you have the option to set a timer for when you want the pop-up to be displayed. -Mac, Shopify Support
Updating review Feb 27, 2024
Excellent overall. Does what it says, and thank you for listening to previous feedback and making changes accordingly.
Some additional functionality like opting to NOT add a default tag to customers, or allowing to inject custom styles (the default mobile styles make the form nearly unusable) would improve the experience from a shop owner's perspective.
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Previous review: Nov 5, 2023
Largely does what it says out of the box. But extremely frustrating that it basically ignores existing customers.
So if you want t add a tag for example, it'll only work for new email addresses, making this a very limited use case app.
Hi, thanks for sharing your feedback. At this stage, adding tags to an existing customer is a limitation of the Shopify Forms app. As a workaround, you may be able to create a Shopify Flow workflow: https://shopify.link/6kox that can check your existing customer list for any that meets the tag requirements, and apply the tag that way. This would work on a case by case basis however, depending on your store's use case, but is definitely worth considering.
I'll be sure to pass on your feedback to our internal development team for consideration though, so that they're aware of the needs you've shared with us here in your review. Thanks again! -Kimi, Shopify Support
It's called Forms, but should be called "A Form"
I would like to see this app support multiple forms across the store. Right now, the app allows creation of a single form only. It does only one thing - create a pop up form to collect email sign ups on your store.
A pretty useful and basic functionality, but it would be so much more helpful if more than one forms could be created.
Thanks for taking the time to share your feedback! In addition to a popup form, you can create multiple inline forms and place them in different locations on your online store. You're able to add and remove fields to customize these forms for different purposes. Take a look at our guide here for more details on creating different types of forms: https://shopify.link/77qV. -Sophia, Shopify Support
La app es muy buena pero presenta problemas con Iphone para el cierre del popup. Agradecería si me ayudan a solucionarlo en mi web. El popup solo cierra si le das doble click. cosa que es perdida de tráfico
It works well and actually generates leads.
I have found the few things I have done so far to be easy and effective.
Please add the possibility of translating forms in to different languages.
Hi! Thanks for your feedback. You can now translate your Shopify Forms. https://changelog.shopify.com/posts/translate-your-shopify-forms-into-multiple-languages
Form was taking time to load in the website. Other than that everything else is okay.
Podiam aprimorar habilitando a função de escolha. Exemplo: após a conclusão da compra da cliente, ela recebe essa form em formato de pesquisa com alternativas, sem a necessidade de cadastro de email ou quaisquer outras informações.
