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Bitte liebes Shopify Team: Arbeitet endlich an Features und Fixes... Es kann nicht sein, dass die Form 100 Mal aufpoppt (exit intent), wenn der Kunde es schon geschlossen hat!
Leider kann ich nicht einsehen welche Optionen meine Kunden ausgewählt haben um meinen Kundenservice zu verbessern. Sehr schade.
It's a good app, but it misses the translation. Not every Shopify user's native language or client is an English-speaking customer.
Yeah, it's a good start, but I'd also welcome multilang support as well as more granular control over the form's behavior. It would be great if the popup/teaser (whatever you've configured) wouldn't pop up for the rest of a session anymore after clicking the X button - so at least session persistence for visitors' wish to close it and not be bugged again.
Other than that, it does what it's supposed to do, but some more tuning would be great.
App keeps losing custom fields, which I have to keep re-adding when I notice customer data is missing. Not reliable enough for custom forms, other than default name & email, which is already built into the platform.
We really appreciate your feedback and I’m really sorry to hear that you encountered this issue while adding custom fields to your form. We identified and resolved a bug that was the culprit which only occurred in very isolated scenarios. Unfortunately it looks like you were impacted, but this should no longer be an issue going forward.
With that said, I can appreciate that these types of bugs affect your confidence in using the app, but we’re committed to ensuring Shopify Forms meets the needs of our merchants and hope to earn your trust back.
If you have any questions or additional feedback that you would be open to sharing about your experience, I’d love to connect directly. I’ll reach out via email.
Taha, Shopify Marketing Tools PM
10 Stars! I have no idea why the other reviews for this app are so bad. I have had an issue for a while where using third party apps such as Klaviyo and Mail Chimp etc, it is impossible to have a pop up that will enter people into your Shopify email work flow unless you use the third party's email automations instead. After countless hours trying to solve this issue, I came across Shopify forms which has solved that issue for me literally at the click of a button. Thank you Shopify for such a great addition to your already incredible software. I look forward to seeing what comes next!
I reinstalled this because it was supposed to fit the store theme, but it doesn't and there is no option to customize it.
Gosh! In just a very few minutes, I have the perfect pop-up for my store. Ryan was so helpful. I highly recommend this Shopify Form App.
In less than 5 minutes, we have an email pop-up form and a completely new segment of users to communicate with. It was so easy to get started and it looks great. It was really exciting to see updates from the beginning of the beta to the official launch, including the addition of built-in discounts. We're really excited to have this linked to my welcome emails and have a chance to collect new customer contact information!
I cannot translate the Pop-up. Is there any way to do it?
Hi Kiisbeauty, thank you so much for your review! While we don't have translation options just yet, I will be sure to pass that over to our developers for additional consideration. -Shay, Shopify Support