Shopify Forms

Horrible buggy app, form dissapears randomly

This app has very few features and can't be customized. What customization features that are available are purposefully limited. For instance adding text to the form to provide instructions or disclaimers are limited by 120 characters. Why would you do that if only to try to force the store owner into paying for a basic feature that is already built into most other shopping carts. Like Shopify doesn't make enough with their subscription fees and transaction fees.

Completely pointless app.
Can't sort your data, filter it, search it.
You can't even export the data.....

It's a very limited app, for example of somehow you want to track form submissions in GTM, GA or Google Ads, it will be impossible, because even if it was developed by Shopify the forms will not send any standard events on submissions etc. Do you want to translate it? - impossible as well.

Extremely Frustrating and Disappointing. I rarely leave reviews, but this app has caused me nothing but headaches. Despite being developed by Shopify, it’s shockingly limited. You have zero control over your own form data. I ran test submissions during setup, only to find out later that I can’t delete or manage any of that data. It just sits there with no way to clean it up.

Worse, it creates numerous metaobjects that can’t be deleted, cluttering your backend with no way to clean things up. I’ve since read several other 1-star reviews from users dealing with the exact same issues and it’s clear nothing has been done to address them.

Only one of my three forms integrates with Shopify Flow, even after following all setup instructions. I reached out to support and was told, “That’s just how it works.” No workaround. No real troubleshooting. Just a dead end.

The email automation system is equally frustrating. You can’t assign different email templates to different forms, they’re all locked into the same default automation. Clicking the “Manage” link doesn’t do anything, and there’s no way to customize emails per form submission.

This app seriously slowed me down while trying to launch my store. Support “submitted feedback” to the developer, but let’s be honest, that rarely leads to anything. Frankly, I expected much better from a built-in Shopify tool. This app doesn’t just fall short, it actively makes the Shopify experience worse.

de la merde

There is no way to delete form submissions.

unfortunately not working well with RTL, and the support wasn't amazing.

update- still not working. you need to add this option or at least an option to add css

No CSS support, so styling forms is practically impossible. According to Shopify's SideKick, there is a limit of 25 forms. Not useful for long term, broad-based structures.

While the Shopify Form Builder app offers a promising concept for creating custom forms, its current implementation has significant drawbacks.
Major issues:

Creates numerous metaobjects that cannot be deleted through the interface, cluttering your store's backend
No localization support, forcing all customers to view forms in English regardless of their selected language
Forms cannot be translated or customized for different markets

The complete lack of localization features makes this app impractical for multi-language stores. The unmanageable metaobject creation adds unnecessary complexity to store maintenance.
Would not recommend until these core issues are addressed.