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The form builder is ok, but the documentation is terrible, and there is no support from Shopify. We wanted to do a very standard and simple form in a section of a custom landing page. This is not possible. The form app is still using json templates and not liquid so its not possible to embed into template using code
Thank you for your review and feedback. I will be sure to relay this to our developers. -Emily, Shopify Support
Easy setup, but lacks multi-lang support :-( unusable for stores with primary audience not speaking English
As is it is not really usable as it keeps on triggering even if you close it. If you can add better control over how often and for who it shows as well as translations of all fields then this would be a great app. But as it is now, can't really sadly recommend this even if I would like to.
I need an embedded version of the email sign up form or a way to trigger the overlay popup to show up on the website.
It's a good app, but it misses the translation. Not every Shopify user's native language or client is an English-speaking customer.
The application is easy to install but it pops up automatically to all customers, even if they are already registered. It doesn't make much sense to use it for subscription pop-ups because it appears constantly even if you have registered.
Hello again! I told the technical service and they said that it was not possible to solve the problem. Even if the customer had subscribed and closed the form, the pop up still appeared in the following searches.
Thank you for your feedback! Depending on how the customer closes the form the Forms app stores completed submissions in "dismissed-after-submit" local storage in the customer's browser without any expiration date. This means that a customer will not see the form again on the browser they submitted their submission on. If a customer clears their browser cache, they would then see the form once again.
If you believe this is not the case and are seeing different behavior, please reach out to us through our Help Center: https://bit.ly/2AWw5VA. We're happy to investigate this further with you. -Shay, Shopify Support
Great app for getting a clean nice looking popup on your website. The linking to discounts is really intuitive and easy. Plus it allows more customization than ones that come within themes.
The biggest complaint is probably a bug. If you set up a popup as an exit popup it doesn't work. It just pops up after the timer and doesn't actually come up when the user tries to exit. THIS NEEDS TO BE FIXED.
Because of that your better off using the theme popup or getting a different app.
It's not good... You can't style any aspect of it. It has no canned values for State or Country even... Oh, and I can't even receive an email from the form... LOL
This is not a "form" app. It is an app that captures email subscribers only.
Hi there! Thank you for sharing your review. Feel free to learn all about the different form types available here: https://shopify.link/dBJY.
If you have any further questions, please don't hesitate to contact us here: https://shopify.link/1w5D so that we can look into this! -Mac, Shopify Support
It creates new Customers but does not update existing customers with new tags etc so it has limited use case
Hi there! Thank you for your feedback. I'll be happy to share this with our developers for further consideration. -Shay, Shopify Support