Reviews (608)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants praise this app for its ease of setup and use, enhancing customer interaction through pop-up and in-line forms. It effectively captures emails and generates leads, supporting marketing efforts and boosting sales. Reviewers appreciate its straightforward functionality and minimalistic design, simplifying form management. The app's custom meta fields allow for specific customer data collection, integrating well with marketing strategies, and as a free option, it offers essential form-building capabilities.
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In theory it is a great tool, but in practice it is super buggy and I never manage to finish because it will show an error of some kind. i.e. the field cannot be empty (but there is text writin in it) or there needs to be a pictrue ( but I selected without picture)
So I havent actually managed to set up a form yet
The application is an excellent idea, I installed it to be able to run a Shopify flow automation, I contacted shopify support informing them of the errors in it, and the support team reports that the application does not work, a few days later they report that They already fixed it, but the app still doesn't work, I found several flaws: 1. It doesn't allow you to embed a form on a specific page. I followed the installation instructions step by step, but it doesn't allow you to embed the form. 2. Since I couldn't embed the form, I configured it to appear as a pop-up, but the pop-up also doesn't appear on the only page I want it to appear. It should be noted that I followed step-by-step installation instructions. 3. The only thing they fixed is that the form no longer appears on all pages when activated. The recommendation is to remove the application from the app store if it does not work correctly.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
It's not good... You can't style any aspect of it. It has no canned values for State or Country even... Oh, and I can't even receive an email from the form... LOL
The form builder is ok, but the documentation is terrible, and there is no support from Shopify. We wanted to do a very standard and simple form in a section of a custom landing page. This is not possible. The form app is still using json templates and not liquid so its not possible to embed into template using code
Thank you for your review and feedback. I will be sure to relay this to our developers. -Emily, Shopify Support
You can't change the recipient!! Completely absurd.
Hi there! Just wanted to say thanks for the review and that you can now send the contents of a form submission to any email you'd like.
You can see more on this page: https://help.shopify.com/en/manual/promoting-marketing/create-marketing/forms-app/flow
Once there select the "Send an internal email to a recipient of your choice after a form submission creates a metaobject entry"
- Kyle
It creates new Customers but does not update existing customers with new tags etc so it has limited use case
Hi there! Thank you for your feedback. I'll be happy to share this with our developers for further consideration. -Shay, Shopify Support
Email functionality is not working
The application is easy to install but it pops up automatically to all customers, even if they are already registered. It doesn't make much sense to use it for subscription pop-ups because it appears constantly even if you have registered.
Hello again! I told the technical service and they said that it was not possible to solve the problem. Even if the customer had subscribed and closed the form, the pop up still appeared in the following searches.
Thank you for your feedback! Depending on how the customer closes the form the Forms app stores completed submissions in "dismissed-after-submit" local storage in the customer's browser without any expiration date. This means that a customer will not see the form again on the browser they submitted their submission on. If a customer clears their browser cache, they would then see the form once again.
If you believe this is not the case and are seeing different behavior, please reach out to us through our Help Center: https://bit.ly/2AWw5VA. We're happy to investigate this further with you. -Shay, Shopify Support
This is not a "form" app. It is an app that captures email subscribers only.
Hi there! Thank you for sharing your review. Feel free to learn all about the different form types available here: https://shopify.link/dBJY.
If you have any further questions, please don't hesitate to contact us here: https://shopify.link/1w5D so that we can look into this! -Mac, Shopify Support
Comment avoir la possibilité d'avoir une adresse mail dédiées au FORMS ?
Merci pour votre avis. Vous pouvez désormais envoyer toutes les soumissions de formulaires à la revue de votre choix.
Vous pouvez en savoir plus ici : https://help.shopify.com/en/manual/promoting-marketing/create-marketing/forms-app/flow
Et essayez spécifiquement ce modèle : https://admin.shopify.com/apps/flow/editor/templates/0192976c-a868-72dd-ac2b-e5f7f20fef51
- Kyle