Shopify Forms
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Grow your contact list and convert new leads with Shopify’s customizable forms tool.
Shopify Forms lets you easily add a lead capture form to your store, so you can connect with potential customers and convert them into lifelong fans. Collect information with pop-ups, overlays, or in-line forms. Add colors and images to your form, and customize messaging, discounts, and more. Collect the data you need, from email to phone number to custom metafields. Shop users can even save discounts you offer for later. Analyze performance metrics to learn and improve.
- Capture leads with pop ups and in-line forms, and tag new customers
- Customize forms with text, images, metafields, discounts, and triggers
- Capture wholesale leads with customizable account request forms
- Boost conversions among 100M+ Shop users, automatically
- Store, segment, and leverage customer data—all within a secure platform
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Spanish, Swedish, Thai, Turkish, and Vietnamese
Works with
Shopify EmailCategories
All features
Campaign types
- Pop-ups
- Forms
- Landing pages
- Discounts
- Exit intent
- Welcome emails
Managing campaigns
- Editor tool
- Consent collection
- Email capture list
- SMS capture list
- Triggers and rules
- Automations
- Targeting
- Segmentation
- Tagging
- Tracking
- Reporting
- Analytics
Pop-up types
- Email pop-ups
- Exit intent
- Discounts
- Newsletters
- Forms
Managing pop-ups
- Editor tool
- Email capture list
- Automations
- Targeting
- Segmentation
- Reporting
Campaign types
Managing campaigns
Pop-up types
Managing pop-ups
Reviews (150)
Looks great and simple to use. Sure there are some features not available but it works well and integrates perfectly.
Simple forms that are easy to get going but the lack of being able to add CSS styling or other basic layout options is a definite drawback. Works fine for basic forms.
Love how it integrates nicely with shopify emails, shopify flow, shopify discounts and allows easy tagging (which you'll use for flow). Love that its free!
However, it's a bit of a learning curve for beginners as there aren't a lot of video resources/ tutorials when it comes to integrating it with other shopify apps, and using tags.
Also CSS design changes are limited, as the app doesn't allow targeting for CSS within the forms. I was able to target the section/container the form lives in and do some design stuff there, but thats about it. You are stuck with the design options the app gives you in the editor (which is sufficient for most forms).
Good as a pop-up form. So would give it a 4.
Lacks in functionality though, would be great if their was more integration with Shopify to allow:
- Custom Contact Forms
- Integration with Email for post purchase form as an example
Given its a Shopify App, I expected a bit more basic functionality.
Hi there! Thanks for the review.
This should actually be possible. Try creating a custom inline form, saving it to a page. Then add a link to that form from your email. I hope that helps!
- Kyle
Very limited customization and no easy way to customize css do to its use of a custom element and a shadow DOM, so you cannot just add css to control the form and any form you make will not match your existing website css but will have its own css that cannot easily edit.
There also appears to be a bug where you cannot uncheck required for First name and Last name fields.
Support
Shopify can answer any questions you have about Shopify Forms.
Developer
151 O’Connor St, Ottawa, ON, ON, CA
Launched
November 1, 2022
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, discounts, marketing, Online Store, Shopify admin
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Edit customers
Customer data
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View and Sync Discounts
Discount codes and promotions
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View marketing
Marketing events
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Edit your Online Store
Pages on your Online Store, metaobject definitions, metaobjects, checking for web cookies and conversion tracking pixels, or theme
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Edit Shopify admin
Files
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View other data
Brand settings or checkout settings
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