Shopify Forms

Shopify Forms

Pricing
Price: Free
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
2.8 (92)
Developer
Shopify

Grow your contact list and convert new leads with Shopify’s customizable forms tool.

Shopify Forms lets you easily add a lead capture form to your store, so you can connect with potential customers and convert them into lifelong fans. Collect information with pop-ups, overlays, or in-line forms. Add colors and images to your form, and customize messaging, discounts, and more. Collect the data you need, from email to phone number to custom metafields. Shop users can even save discounts you offer for later. Analyze performance metrics to learn and improve.

Shopify Forms lets you easily add a lead capture form to your store, so you can connect with potential customers and convert them into lifelong fans. Collect information with pop-ups, overlays, or in-line forms. Add colors and images to your form, and customize messaging, discounts, and more. Collect the data you need, from email to phone number to custom metafields. Shop users can even save discounts you offer for later. Analyze performance metrics to learn and improve. more
  • Capture leads with pop ups and in-line forms, and tag new customers
  • Customize forms with text, images, metafields, discounts, and triggers
  • Capture wholesale leads with customizable account request forms
  • Boost conversions among 100M+ Shop users, automatically
  • Store, segment, and leverage customer data—all within a secure platform
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Campaign types

Discounts, Exit intent, Forms, Landing pages, Pop-ups, Welcome emails

Managing campaigns

Analytics, Automations, Consent collection, Editor tool, Email capture list, Reporting, Segmentation, SMS capture list, Tagging, Targeting, Tracking, Triggers and rules

Pop-up types

Discounts, Email pop-ups, Exit intent, Forms, Newsletters

Managing pop-ups

Automations, Editor tool, Email capture list, Reporting, Segmentation, Targeting

Launched

November 1, 2022

Languages

English, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Spanish, Swedish, Thai, Turkish, and Vietnamese

Works with

Shopify Email

Reviews (92)

Overall rating
2.8
Counts per rating level
  • 23% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 22% of ratings are 3 stars
  • 18% of ratings are 2 stars
  • 27% of ratings are 1 stars
Edited June 3, 2024

The application is an excellent idea, I installed it to be able to run a Shopify flow automation, I contacted shopify support informing them of the errors in it, and the support team reports that the application does not work, a few days later they report that They already fixed it, but the app still doesn't work, I found several flaws: 1. It doesn't allow you to embed a form on a specific page. I followed the installation instructions step by step, but it doesn't allow you to embed the form. 2. Since I couldn't embed the form, I configured it to appear as a pop-up, but the pop-up also doesn't appear on the only page I want it to appear. It should be noted that I followed step-by-step installation instructions. 3. The only thing they fixed is that the form no longer appears on all pages when activated. The recommendation is to remove the application from the app store if it does not work correctly.

Magic Hair
Colombia
13 days using the app
Shopify replied May 21, 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

June 3, 2024

love the out of box ease of use but for more experienced users can we inject custom css to better control the design?

The Regular Program
United States
About 1 month using the app
Shopify replied June 18, 2024

Hi, there. Thank you for your review! It's great to hear you're enjoying the app so far. Shopify Forms doesn't support custom coding, including custom CSS, but I can understand how this would be helpful and I'm happy to pass on your feedback! In the meantime, you can add custom CSS to your themes directly within the Online Store Theme Editor: https://shopify.link/mqxA. -Erin, Shopify Support

May 28, 2024

Been waiting too long to update with the markets feature...

Donde Fue
Spain
5 months using the app
Shopify replied May 31, 2024

Hey Done! Although we don't have a timetable on this being considered to roll-out as a feature, we certainly appreciate the feedback. This helps us steer the direction of the Shopify to continue developing a feature rich platform. - Dirk, Shopify Support

April 30, 2024

The app is great but only if you want the form on ALL pages.... i needed a sign up form for different events, on different pages, and if you add the form its automatically added to every page on your site and after 5+ hours of trying to get around that, and 2 hours with shopify support, I was told to choose another app and that it's impossible to do what I'm looking for. As I do events and I need specific forms for each different event, I'll try another app as I don't want the sign up form on all the pages. note: this app also only allows you to use ONE form at a time. Wasnt what I needed.

Fuzzyclouds Studio
Canada
1 day using the app
Shopify replied May 3, 2024

Hey there! I'd love to help you with this. If you are using a newer 2.0 theme then you can embed the form you wish on specific page templates using the inline form option. You can learn more about this option here: https://shopify.link/zGyK. Create unique templates for each page/collection you need and embed the desired form. If you are using an older theme type, then this option won't be available at this time. You would need to manually embed a form, or using a different form app. Definitely connect with our support team for more details on using page templates! -Shay, Shopify Support

March 21, 2024

VERY misleading! I set up a form for people to make customization requests, and yet, I HAVE NO WAY TO ACCESS THE RESPONSES!

Hollow Bag Creations
United States
4 months using the app
Shopify replied March 26, 2024

Hi! Thank you for your review, and we're sorry to hear about your experience. We'd love to investigate this further, so please don't hesitate to contact us here: https://shopify.link/1w5D so that we can look into this! -Maz, Shopify Support

Support

Shopify can answer any questions you have about Shopify Forms.

Developer

Shopify

151 O’Connor St, Ottawa, ON, ON, CA

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Customers, discounts, marketing, Online Store, Shopify admin

  • Edit customers

    Customer data

  • View and Sync Discounts

    Discount codes and promotions

  • View marketing

    Marketing events

  • Edit your Online Store

    Pages on your Online Store, metaobject definitions, metaobjects, checking for web cookies and conversion tracking pixels, or theme

  • Edit Shopify admin

    Files

  • View other data

    Brand settings or checkout settings

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