Shopify Forms

Shopify Forms

Pricing
Price: Free
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.0 (201)
Developer
Shopify

Grow your contact list and convert new leads with Shopify’s customizable forms tool.

Shopify Forms lets you easily add a lead capture form to your store, so you can connect with potential customers and convert them into lifelong fans. Collect information with pop-ups, overlays, or in-line forms. Add colors and images to your form, and customize messaging, discounts, and more. Collect the data you need, from email to phone number to custom metafields. Shop users can even save discounts you offer for later. Analyze performance metrics to learn and improve.

Shopify Forms lets you easily add a lead capture form to your store, so you can connect with potential customers and convert them into lifelong fans. Collect information with pop-ups, overlays, or in-line forms. Add colors and images to your form, and customize messaging, discounts, and more. Collect the data you need, from email to phone number to custom metafields. Shop users can even save discounts you offer for later. Analyze performance metrics to learn and improve. more
  • Capture leads with pop ups and in-line forms, and tag new customers
  • Customize forms with text, images, metafields, discounts, and triggers
  • Capture wholesale leads with customizable account request forms
  • Boost conversions among 100M+ Shop users, automatically
  • Store, segment, and leverage customer data—all within a secure platform
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Spanish, Swedish, Thai, Turkish, and Vietnamese

Works with

Shopify Email

Reviews (200)

Overall rating
4
Counts per rating level
  • 48% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 12% of ratings are 2 stars
  • 10% of ratings are 1 stars
November 12, 2024

Setting up is easy. Since its a free native app from Shopify, I believe it will already be optimized for performance. A lot of merchants have requested for options to customize designing, and Shopify has assured it is in the works. I have a few suggestions:
1. Give option to add separator line between sections
2. Give option to add a different email id for each submission to be sent to, instead of registered email id.
3. Allow exporting submission entries on demand
4. Allow making headers bold
5. For single-line and multi-line text fields, allow adding headers
6. Allow splitting form into multiple pages
7. Include "OTHERS" as a default option for radio buttons where needed, and when selected, give an option to include a field for users to add text
Thanks
Team Wet and Dry Personal Care

Official Brand Store: everteen | NEUD | Nature Sure | ManSure
India
Almost 2 years using the app
November 22, 2024

At first this app was working great for me, the flow of the forms was exactly what I was looking for. It was sort of a hassle linking it on the pages I needed them on but once I figured it out it looked great. I don't know for how long this has been occurring, because it used to work, but I checked my website on Safari and the multiple forms I had made do not show up on the Safari browser (I checked on multiple devices and no result). When I checked on Chrome they did show up. I am unsure if other people have had this issue, but I'm sure a majority of my traffic uses Safari and will not have access to the forms that would help me as a business tremendously.

Serpentina
United States
9 months using the app
Shopify replied November 25, 2024

Hi there, thanks for reporting this issue. We did identify an issue with Safari and our team worked over the weekend to fix this.

Please test again and let us know if you are still seeing a similar issue. We will be notified of any updates to your review and I can follow up with you from there.

- Kyle

October 18, 2024

Covering many basic properties of forms functionality it does allow to collect data. But the lack of making translations to the fields or changing styling is despite of many requests in forums a bit of a statement of not listening to urgent customer needs or thinking functional scenarios completely through.

sprossensamen.ch
Switzerland
Over 1 year using the app
December 5, 2024

Setup was easy and most customers use it. However, I have two suggestions:
1. Add the ability to insert an open text field to remind customers to confirm acceptance in their email.
2. Modify the birthday field in the data download. The pop up appears correctly, but the customer data download reads yyyy-dd-mm for some customers and yyyy-mm-dd for others.

Any Gift For You
United States
30 days using the app
December 7, 2024

Hey! It's cool app and increase my sales. It would be cool if the form could be tied to a specific product or collection. Thanks!

RBTNK Shop
Ukraine
About 1 month using the app

Support

App support provided by Shopify Forms.

Get support

Developer

Shopify

151 O’Connor St, Ottawa, ON, ON, CA

Launched

November 1, 2022

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Customers, discounts, marketing, Online Store, Shopify admin

  • Edit customers

    Customer data

  • View and Sync Discounts

    Discount codes and promotions

  • View marketing

    Marketing events

  • Edit your Online Store

    Pages on your Online Store, metaobject definitions, metaobjects, checking for web cookies and conversion tracking pixels, or theme

  • Edit Shopify admin

    Files

  • View other data

    Brand settings or checkout settings

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