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View and customize the FAQs that AI shopping agents use to answer questions about your store.
AI agents are changing how people shop online. When shoppers use AI agents to search for products or ask about store policies, Shopify provides answers based on your store's catalog and settings. Knowledge Base lets you view how often your store's info is requested by AI agents and customize FAQs to ensure AI represents your brand accurately and highlights what makes your business unique. See what buyers are asking, so you can provide the answers they’re looking for.
- View Shopify-generated FAQs based on your store's settings and policies.
- Monitor buyer inquiries about your store.
- Create custom FAQs to address a wider array of buyer questions.
- Populært blant butikker som din
- Basert i USA
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
- Shopify-administrator
Omtaler (22)
Lack of export/import extension, all FAQ had to be added manually. No translations or localisation.
Import will add 2 star and localisation another one, so for starters ok, but can be done better, especially that Shopify generates file: sitemap_agentic_discovery.xml
The pre-generated FAQ answers are wildly inaccurate! Things like the brands sold aren't pulled from the product listings. One answer even claimed we offer worldwide shipping though we only have two countries active!
Furthermore, the questions and answers are always in English, even if you have a different default language, and lastly, why does this app even exist? Why do we have a bunch of JSON FAQs implemented, if none of them are used?
The system's questions cannot be deleted, however they are always in English, ignoring the store's default language. Even if you delete the automatic response to write it in the store's language, the question is not editable.
Brukerstøtte
App-støtte leveres av Shopify.
Tilgang til data
Denne appen trenger tilgang til følgende data for å fungere i butikken. Finn ut hvorfor i utviklerens personvernerklæring .
Se data om ansatte og bidragsytere:
Butikkeier, medarbeidere
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Butikkeier
Navn, e-postadresse, telefonnummer, fysisk adresse
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Medarbeidere
Navn, e-postadresse, telefonnummer
Se og rediger butikkdata:
Produkter, butikkanalyse, personalkontoer, egendefinerte data
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Se produkter
Produkter, samlinger
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Se butikkanalyse
Analyse, analyseoversikter
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Se personalkontoer
Personalkontoer
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Rediger egendefinerte data
Metaobjekter
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