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View and customize the FAQs that AI shopping agents use to answer questions about your store.
AI agents are changing how people shop online. When shoppers use AI agents to search for products or ask about store policies, Shopify provides answers based on your store's catalog and settings. Knowledge Base lets you view how often your store's info is requested by AI agents and customize FAQs to ensure AI represents your brand accurately and highlights what makes your business unique. See what buyers are asking, so you can provide the answers they’re looking for.
- View Shopify-generated FAQs based on your store's settings and policies.
- Monitor buyer inquiries about your store.
- Create custom FAQs to address a wider array of buyer questions.
- 廣獲同類商店愛用
- 美國商家
語言
英文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
- Shopify 管理介面
評論 (10)
Installed, and my Google Ads were disapproved due to malicious code being added to my site.
It works but lacks too many features to be really useful. Some examples: translations are not supported, there is no API to manage FAQs, the stats don't show the origins of the requests (OpenAI, Google, Shop.app, etc.), if your store or products don't shop up where they're supposed to, there are no recommendations or diagnostics, etc. etc., etc.
The documentation is not very clear but this is NOT a FAQ or Knowledge base that you can display in your shop. It is used by AI chat agents to answer questions that customers ask. Which AI chat agents? Your guess is as good as mine.
@shopify - please update the docs and faq for this app so that others don't need to waste their valuable time trying to find this info on the internet.
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應用程式支援由 Shopify 提供。
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檢視個人資料:
商店擁有人、 員工
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商店擁有人
姓名、 電子郵件地址、 電話號碼、 實體地址
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員工
姓名、 電子郵件地址、 電話號碼
檢視與編輯商店資料:
產品、 商店分析、 員工帳號、 線上商店
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檢視產品
產品、 商品系列
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檢視商店分析
分析、 分析總覽
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檢視員工帳號
員工帳號
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編輯線上商店
Metaobject
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