Shopify Messaging

the app suppresses email customers without providing access to looking up reasons a customer is suppressed, extremely frustrating when customers with valid email addresses are not receiving email. I have spent over a day trying to get a quality solution form shopify on how to address this issue. The information is available in SHOPIFY but they do not make it accessible to report on to resolve.

eg. segment of 850 subscribed customers, messaging only sends 775, 75 excluded most bocked but not reason accessible to understand why. We know valid email addresses have been suppressed.

Support was of no use!!

we need a option Marketing → Shopify Messaging → Suppression List with a method to reset a valid customers status.

This app DOES NOT work with Yahoo email addresses. Emails arrive distorted and broken, making campaigns unusable for many subscribers.
No refund is offered - Shopify blames Yahoo, as if it’s not a major email provider.
If your audience includes Yahoo users, avoid this app.

The absolute worst app for marketing. DO NOT waste your money. When I had Yotpo, it was great. 99% of the time, I got a decent range of ROAS. But they're gone now. With Shopify, I'll get a sale maybe 40 to 50% of the time. A complete disappointment.

Custom Liquid section breaks the entire email structure on mobile emails (iOS, Android native email app) there is no way to fix that issue. Content is overflowing from other elements and breaks the entire composition. Its still good for other section you can use but if you want to customise the email you better have different app.

De repente pago 15€ al mes y no se por que, ya que los servicios de mensajes ya los tenia con automatizaciones, no entiendo nada, si podeis contactar y explicarmelo lo agradecere

It used to work great...then they stopped actually sending it to my customer list and only to 2000 users. LET ME SEND EMAILS!

Takes too much space on the page - dont see way to get it out

送信したメールを日付やセグメントで検索ができないので大変使いにくい

the most confusing app in the universe. Everything that needs to be bound together is spread all over the place. templats, flows, emails. Its a nightmare to understand

Just another way for Shoify to Extract more money out of its customers.