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We're stuck using Tapcart because we have a decent amount of users on our app and I don't want to annex that userbase, but... if I could start all over again, it would be somewhere else.
When we first joined (back in 2021-2022), we did have some decent communication, but over the last few years, this app has been a mess.
We've rebuilt our website with specific partners that they recommend for ...
Updated 03/05/25:
We have been trying to reach you through email, phone, and within our platform. Please respond so we can fix this issue. Thank you.
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Thank you for ...
Cool app and idea, needs upgrade to integrate apps. Pre-order app won’t work- so if this is a big part of your business - this app will cause issues with orders coming though- leaving customers angry that they paid and ordered something that not available.
Also we were one of the first customers trying their software, and now they keep upgrading asking for more money. That’s not the way you treat ...
Un auténtico desastre. Han estado engañándonos durante 3 meses y hemos perdido nuestro tiempo y dinero. Me prometieron que la aplicación podía estar en español, pero no ha sido así. Hemos traducido toda la aplicación a español para ellos de manera gratuita y finalmente me dicen que no es posible implementar las traducciones. Voy a reclamar el dinero a Shopify, me siento estafado.
I used this app to create a shopping app for my existing site, after 2 month and close to $400 (2 months @ $99 and a $200 apple developer account) My app is still not up and I keep getting the run around from DUNS, APPLE, and Tapcart. Thats$400 wasted! I was excited because I had my add created so quick, But that was short-lived. I cant believe I wasted all that money! -Upset business owner with ...
THE WORST PRACTICE MANAGEMENT. WE ARE TAKING LEGAL ACTIONS AGAINST TAPCART.
THIS APP IS NOT FULLY CUSTOMIZABLE, WE WERE BILLED $1800 + MONTHLY, FOR SERVICES NOT USED OR PROVIDED.
WE HAVE REPEATEDLY ASKED TAPCART TO PAUSE OUR ACCOUNT UNTIL WE FIGURE OUT APPLE ACCOUNT, BUT WE WERE TOLD AND GIVEN EXCUSES AND ZERO GUIDANCE ON HOW TO GO ABOUT PAUSING THE BILLING.
WE WERE PROMISED CREDIT, NOW WE ARE ...
We are so sorry to hear that you had a negative experience. We take your concerns seriously and are committed to resolving this issue in the upcoming call with you.
I would not recommend this app to anyone. We have been using it for almost 6 months, and when we signed up, we were promised that we would be given a dedicated app manager, customizations would be made for us, and that an Android app would be released soon. Here we are months later and we have never received any contact from an app manager (though I've had the owners call me every time I email to ...
I had viajro app first, it’s less expensive and my app was visible without me having to contact them first to ask why it was missing which is what I had to do with tap cart.
I'm sorry for the inconvenience your experiencing. Our team is aware of your situation and is working to get in touch with you to resolve this issue.
Whilsts the app itself is not bad, I found their customer support to be totally useless. We have our app designed and ready to be launched, but they havent been able to launch now for more than a month.
No clarity provided, emails not answered, chat not responded.
Guys, get your act together!
Tapacart is so disappointing, all they focus on is IOS and leave Android lacking features, if you want an app that has equal features on both IOS & Android don't take Tapcart you'll waste your money and time, They don't even provide Android SDK on Facebook & No deep links , what kind of a mobile developer who designs and forget some Android feature in this era?!
Another problem is that everything ...
very bad service , i have 2 months with tapcart but he did not upload my app ios , here we are 2 months later and we have never received any contact from an app manager to get any solution for my problem
when u upload my app i will update my review .
Thanks for your feedback! We are happy to help you out with this issue. To launch your apps you will have to go ahead and connect your Apple Developer and Google Play ...