Rezensionen (485)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 91 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
10. Februar 2025

We're stuck using Tapcart because we have a decent amount of users on our app and I don't want to annex that userbase, but... if I could start all over again, it would be somewhere else.

When we first joined (back in 2021-2022), we did have some decent communication, but over the last few years, this app has been a mess.

We've rebuilt our website with specific partners that they recommend for ...

Once Upon a Tee
Vereinigte Staaten
Etwa 3 jahre mit der App
Tapcart hat geantwortet 12. Februar 2025

Thank you for sharing your honest feedback. We’re sorry to hear that your experience with Tapcart hasn’t met your expectations.

Our team takes concerns like this seriously ...

27. Februar 2025

I've been a paying TapCart member for 5+ years. There's been little in improvements, and the support is just not top-notch when things go awry. It also takes weeks and sometimes months for them to update app icons. They charge a premium for a software they needs some big updates -- I'd like to see their support improve. At this point we are looking for alternatives. 5 years ago TapCart was ...

Bewilderment
Vereinigte Staaten
Etwa 6 jahre mit der App
Bearbeitet am 13. Dezember 2022

Cool app and idea, needs upgrade to integrate apps. Pre-order app won’t work- so if this is a big part of your business - this app will cause issues with orders coming though- leaving customers angry that they paid and ordered something that not available.
Also we were one of the first customers trying their software, and now they keep upgrading asking for more money. That’s not the way you treat ...

Buddha Pants®
Vereinigte Staaten
Mehr als 5 jahre mit der App
19. Juni 2019

Un auténtico desastre. Han estado engañándonos durante 3 meses y hemos perdido nuestro tiempo y dinero. Me prometieron que la aplicación podía estar en español, pero no ha sido así. Hemos traducido toda la aplicación a español para ellos de manera gratuita y finalmente me dicen que no es posible implementar las traducciones. Voy a reclamar el dinero a Shopify, me siento estafado.

El Capote
Spanien
12 monate mit der App
20. Juni 2019

I used this app to create a shopping app for my existing site, after 2 month and close to $400 (2 months @ $99 and a $200 apple developer account) My app is still not up and I keep getting the run around from DUNS, APPLE, and Tapcart. Thats$400 wasted! I was excited because I had my add created so quick, But that was short-lived. I cant believe I wasted all that money! -Upset business owner with ...

UNBRIDLED TX
Vereinigte Staaten
10 monate mit der App
15. April 2023

THE WORST PRACTICE MANAGEMENT. WE ARE TAKING LEGAL ACTIONS AGAINST TAPCART.

THIS APP IS NOT FULLY CUSTOMIZABLE, WE WERE BILLED $1800 + MONTHLY, FOR SERVICES NOT USED OR PROVIDED.

WE HAVE REPEATEDLY ASKED TAPCART TO PAUSE OUR ACCOUNT UNTIL WE FIGURE OUT APPLE ACCOUNT, BUT WE WERE TOLD AND GIVEN EXCUSES AND ZERO GUIDANCE ON HOW TO GO ABOUT PAUSING THE BILLING.

WE WERE PROMISED CREDIT, NOW WE ARE ...

Tack N Bark
Kanada
10 monate mit der App
Tapcart hat geantwortet 17. April 2023

We are so sorry to hear that you had a negative experience. We take your concerns seriously and are committed to resolving this issue in the upcoming call with you.

16. Juli 2018

I would not recommend this app to anyone. We have been using it for almost 6 months, and when we signed up, we were promised that we would be given a dedicated app manager, customizations would be made for us, and that an Android app would be released soon. Here we are months later and we have never received any contact from an app manager (though I've had the owners call me every time I email to ...

Piper Scoot
Vereinigte Staaten
9 monate mit der App
7. Februar 2024

I had viajro app first, it’s less expensive and my app was visible without me having to contact them first to ask why it was missing which is what I had to do with tap cart.

Lu's Wigs
Vereinigte Staaten
5 monate mit der App
Tapcart hat geantwortet 9. Februar 2024

I'm sorry for the inconvenience your experiencing. Our team is aware of your situation and is working to get in touch with you to resolve this issue.

6. August 2020

Whilsts the app itself is not bad, I found their customer support to be totally useless. We have our app designed and ready to be launched, but they havent been able to launch now for more than a month.

No clarity provided, emails not answered, chat not responded.

Guys, get your act together!

PriceBring
Vereinigtes Königreich
4 monate mit der App
23. Februar 2020

Tapacart is so disappointing, all they focus on is IOS and leave Android lacking features, if you want an app that has equal features on both IOS & Android don't take Tapcart you'll waste your money and time, They don't even provide Android SDK on Facebook & No deep links , what kind of a mobile developer who designs and forget some Android feature in this era?!
Another problem is that everything ...

Kigali Discount
Ruanda
3 monate mit der App