Tapcart ‑ Mobile App Builder

I would not recommend this app to anyone. We have been using it for almost 6 months, and when we signed up, we were promised that we would be given a dedicated app manager, customizations would be made for us, and that an Android app would be released soon. Here we are months later and we have never received any contact from an app manager (though I've had the owners call me every time I email to point that out and promise that someone would reach out), our customizations haven't even be addressed, and an android app has never been mentioned since (which is very frustrating for customers). We paid extra to be on the Plus plan, which is NOT worth it. Overall, there were a lot of empty promises made, and communication has since stopped from Tapcart's end.

Whilsts the app itself is not bad, I found their customer support to be totally useless. We have our app designed and ready to be launched, but they havent been able to launch now for more than a month.

No clarity provided, emails not answered, chat not responded.

Guys, get your act together!

Out of the bazillion choices for App making I happened to choose perfect company, I have been with Shopify 11 years, so I have seen just about everything. Coding is something I wish I knew but just haven't had the time . . . and everyone helped me with both design and setup and it looks better than I could have ever hoped Plus you get one month free, enough time to see how well it works!

They once had a fast feedback and great understanding on their issues, however the quality and speed of customer service is now subpar.

Great service and support, they are on it and make it a painless process. Good app for those who want a one touch checkout using apple pay especially.

Love the compatibility, and that I can focus on the artistic side with all of the hard work done.

Wish it had ability to create an app for Android but that doesnt change my 5-star experience

I think this app is FAST and GOOD for anyone who is looking to step into the mobile app scene but does not know a lick of coding or is worried about the capital it would cost to invest in having someone build your app for you. There are a few hurdles you have to jump through but the staff walks you through each one step by step and monitor the chat room to answer questions you might have. I only rate it a 4 out of 5 because I think for the price of $99 it should come with little more features like the ability to add a background to your app or something cool. Very good App in summary. Invest the funds if you want a quality app.

My app finally launched today! It has been an easy process working with Tapcart from start to finish. The team was always responsive, and always answered all my questions. They even took time to explain the whole process from submission to app store. I'd recommend anyone with a shopify store who is interested in getting an app to use them.

Tapacart is so disappointing, all they focus on is IOS and leave Android lacking features, if you want an app that has equal features on both IOS & Android don't take Tapcart you'll waste your money and time, They don't even provide Android SDK on Facebook & No deep links , what kind of a mobile developer who designs and forget some Android feature in this era?!
Another problem is that everything they offer is fixed they an't even allow you to pay them more money to get more customizations, the video blocks are a mess.
All this mess is tricky you find put these missing features after they have charged you fees, because they have to set up Facebook SDK, and in the end when you ask about android they start excuses that they will bling that features this year without even specifying, its so frustrating
It would be better if they stated it in description that they only give much focus on IOS
Their checkout process looks bad waste time for a user with small letters so difficult to read!

very bad service , i have 2 months with tapcart but he did not upload my app ios , here we are 2 months later and we have never received any contact from an app manager to get any solution for my problem

when u upload my app i will update my review .