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Overall the app works well - we're still on a more basic plan so there are some limitations (hence the 4*), but looking into possibly upgrading to get the full works soon.
What is great is the dedicated service provided - our account manager Tyler works closely with us with regular calls to share ideas, best practices and support for our campaigns - he's been a massive help to understand how we can get the most out of our app and subscribers.
Thank you for your review! We're glad Tapcart is serving you well overall, and Tyler has been a massive help. As your business continues to grow and you consider upgrading for more features, we're always here to help!
Cheers!
Wow, what an amazing app! It has worked incredibly well for us. The team, especially Tyler I., our current Account Manager, has been exceptional. They have done an incredible job making it easy and fun for our customers to have a better shopping experience and to build long-lasting relationships with them by creating a mobile app with all our website information. Tyler ensures that our brand stays on top of the latest e-commerce and marketing trends by implementing all the necessary features and strategies into our mobile app.
Thank you for your amazing review! We're thrilled that Tyler and our team have enhanced your customers' shopping experience.
We look forward to continuing to support you as your business grows!
Phenomenal APP and a great team of experts to work with. I couldn't recommend it more!
Thank you so much for the fantastic feedback! We’re thrilled to hear that you’re enjoying the app and that our team has made a positive impact.
This is a great tool for your customer toolbelt. Support is great and they are constantly iterating and improving. Our account manager Kenia is superb.
Thanks for the great review! We’re happy to hear Tapcart has been helpful, and that Kenia has been great.
We look forward to continuing to support you as your business grows!
Tapcart has been an excellent partner. The platform is user friendly and very easy and efficient to manage. Support is responsive in the event that we experience any issues, which is rare. Highly recommend!
Thank you for your wonderful review! We're glad to hear you find Tapcart user-friendly and our support team responsive. We appreciate your recommendation and look forward to continuing to support you!
Such a strong channel with high conversion rates and AOV. Easy set up and great customer care along the way. Highly recommend!
Thank you for your wonderful review! We're glad to hear you're achieving higher conversion rates and AOV with Tapcart. We appreciate your recommendation and look forward to continuing to support you!
Having our store mobile app with Tapcart has been a game-changer for our business. The platform is incredibly user-friendly and easy to set up. Tapcart has significantly improved our customer engagement.
One of the standout aspects of Tapcart is their responsiveness. Any time we've had a question or needed support, their team has been quick to assist, ensuring that everything runs smoothly. A special shoutout to Cole, who has been a pleasure to work with—always professional, knowledgeable, and incredibly helpful.
Thank you for your wonderful review! We're thrilled to hear that Tapcart has been a game-changer for your business and that our support team, especially Cole, is there anytime you have a question or need support. Thanks for sharing your positive experience. We look forward to continuing to support your journey with us!
Tapcart has been a great additional channel for us to expand our reach, providing a seamless avenue for customers to place orders via our app. Since launching two apps with them, we've seen a higher conversion rate and customer lifetime value (LTV) compared to our website. The team has been amazing to work with and keeps us updated on new product releases as well as works closely with us to build out features for our ever-evolving needs. I would highly recommend Tapcart for any brand looking to launch a mobile app!
Thank you for the fantastic review! We're happy to hear that Tapcart has been such a valuable addition to your business, helping you expand your reach and drive higher conversion rates and LTV. It's great to know that our team's support and collaboration have been instrumental in meeting your needs. We appreciate your recommendation and are excited to continue working with you to achieve your goals.
If you ever need anything, feel free to reach out. Thanks for choosing Tapcart!
Tapcart gets it right everytime. From support to all the cool app features, it has been a God send for our business. On Black Friday 2023, tapcart literally saved us. Our online shopify store crashed several times throughout black friday and the app ran smoothly all day making sure we didn't miss a beat with our sales goals. Thank you for all the support and great service. Maekaeda
We're thrilled to hear that Tapcart has been such a game-changer for your business! We're especially glad to hear that Tapcart came through for you during the crucial BFCM rush.
Thank you for your kind words and continued support, Maekaeda!
Tapcart is a fantastic and simple integration to give your customers a fantastic mobile experience (as well as unlocking another stream of revenue for you) It is super simple to use with prebuilt drag and drop templates to quickly build out your pages But also have more robust features that allow you to customize your app to fit your business needs! They also have fantastic Customer Service and our Account Manager is fantastic!
We're thrilled to hear Tapcart has revolutionized your mobile experience and boosted revenue! It's great to hear that you've had such positive interactions with our Customer Success team and Account Manager – we'll make sure to give them props!