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They went well above and beyond to fix a recent problem, bravo to their team. The new major update has re-invented the platform as well, for the better! It's great to see them continue developing this tool so many business owners rely on. Having chatted with them personally, they seem really passionate about it too. Cheers to another decade in business together.
Thank you so much for your thoughtful review! We're grateful for your kind words and thrilled to hear the recent update has made a positive impact. Our team is truly passionate about what we do, and it means a lot to have your support. Here's to many more years of growth and collaboration!
We're stuck using Tapcart because we have a decent amount of users on our app and I don't want to annex that userbase, but... if I could start all over again, it would be somewhere else.
When we first joined (back in 2021-2022), we did have some decent communication, but over the last few years, this app has been a mess.
We've rebuilt our website with specific partners that they recommend for their integration partners to have a seamless app and website experience only to get to the end and find out that the MOST major components don't work. I could go on and on.
If you have a smaller catalog or need a very basic user experience, you can probably make this app work at a price. But I wouldn't recommend Tapcart to anyone based on my recent experiences.
Updated 03/05/25 and 03/31/25:
We have been trying to reach you through email, phone, and within our platform. Please respond so we can fix this issue. Thank you.
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Thank you for sharing your honest feedback. We’re sorry to hear that your experience with Tapcart hasn’t met your expectations.
Our team takes concerns like this seriously and we’ve informed the appropriate team members.
They have been reaching out via phone and email since 2/12/25 and we have not received a response. We are eager to help solve the issues you’re experiencing, so please respond to one of our emails of phone inquiries so we may be able to assist.
We truly value your business and want to do everything we can to address your concerns and improve your experience. Please know that we are here to help!
Tapcart is great, simple and easy to use, the new custom blocks are fantastic allowing us to try out new and intereesting things to extend fucntionality! Love working with them especially Cole, fantasic human!
Thank you for your kind words! We’re so glad you’re enjoying Tapcart’s simplicity and the new custom blocks for extending functionality. It’s wonderful to hear Cole has made such a positive impact—he’s truly an incredible part of our team!
We’ve had an incredible experience using Tapcart for our app at Feels So Good. The platform is pretty intuitive and makes managing our app a seamless. From setting up push notifications to analyzing customer behavior, it’s been a super helpful having this app. The initial setup and integration was also smooth, ensuring we had strong launch right from the start.
A special shoutout to our account manager, Tyler, who has been exceptional. Tyler goes above and beyond to ensure we’re getting the most out of Tapcart, always keeping us informed about new features and providing top-notch support. It’s clear that the Tapcart team genuinely cares about their clients. Excited to continue growing with them and see our app grow too!
Thank you for sharing your experience! We’re thrilled to hear that Tapcart has made managing your app seamless. It’s great to know Tyler’s dedication and insights have been so valuable. We’re excited to continue supporting your growth and seeing your app thrive!
Tyler has been extremely helpful in getting our app updated and improved this year! We appreciate him being proactive and very knowledgable about the platform!
Thank you for your kind words! We’re so glad to hear that Tyler’s expertise and proactive support have helped improve your app. We appreciate your partnership and look forward to seeing your continued success with Tapcart!
The team at TapCart has been super helpful with everything related to our app. Customer service is spot on and the communication is great. The platform itself is very user-friendly, and allows for us to manage our mobile app without any issues. Setting up push notifications is easy and such an effective tool for us to engage with our customers. Then seeing the customer behavior in the push explorer is an added bonus.
We've been with TapCart for a few years now, and have nothing but good things to say about them. They are always updating their service, trying new things, and keeping us well informed about upcoming features and how it may pertain to our brand.
Highly recommend!
We’re so glad to hear that Tapcart has been user-friendly and helpful in managing your mobile app. It’s great that the push explorer has been effective in gaining insights. We’re excited to keep providing updates and features that align with your brand’s goals. Thanks for being a part of the Tapcart family!
Tapcart has completely transformed how we connect with our customers! Setting up our mobile app was a breeze thanks to their intuitive platform. Since launching, we’ve seen a noticeable boost in customer engagement and loyalty.
Thanks for the awesome feedback! We’re so happy to hear Tapcart has transformed the way you connect with your customers. It’s great to see the boost in engagement and loyalty—excited to continue supporting your success!
We have enjoyed using Tapcart and our customers love the flexibility of ordering through our app. The platform is easy to use and our account rep, Alex, keeps us updated with new features and support when we need it. The initial set up and integration process was smooth, giving us the opportunity for a successful launch initially. We plan to continue using Tapcart and look forward to growing sales even more with their customizations and push notifications.
Thank you for the thoughtful review! We're happy that a Tapcart-powered app has been a hit with your customers. It's even better knowing that the setup process led to a successful launch! It’s great that Alex’s updates and support have been valuable. We’re excited to support your growth with customizations and push notifications!
Innovative, Seamless, and a Game-Changer for E-Commerce
Tapcart has revolutionized the way MJ Wholesale engages with our customers! As a business deeply rooted in wholesale, we needed a mobile solution that could keep up with our dynamic needs—and Tapcart delivered beyond expectations.
Highlights of our experience:
Effortless Integration: Tapcart’s setup was a breeze. Within hours, our Shopify store transformed into a fully functional mobile app, reflecting our brand’s aesthetics perfectly.
Enhanced User Experience: The app’s sleek and intuitive design provides our customers with a smooth shopping experience. We’ve seen an impressive increase in mobile engagement and conversions since launch.
Powerful Push Notifications: Staying connected with our audience has never been easier. With Tapcart, we’ve successfully sent tailored promotions and product updates, leading to higher retention rates and reorders.
Customizability: Their drag-and-drop editor gave us creative freedom while maintaining simplicity. It feels like having a developer in-house without the high cost!
Tapcart isn’t just an app; it’s a partner in scaling our business. We’re excited to continue leveraging its features to build stronger relationships with our customers. Whether you’re a small business or a growing enterprise, Tapcart is a must-have tool for taking your e-commerce store mobile.
Kudos to the Tapcart team for creating such an innovative and reliable solution!
Thank you so much for the well-thought-out review! We’re thrilled to hear how Tapcart has revolutionized your customer engagement and supported MJ Wholesale’s dynamic needs. From seamless integration to powerful push notifications, it’s great to see how our platform has helped enhance your mobile experience and drive results. We’re excited to continue partnering with you as you scale and strengthen your customer relationships. We appreciate your support and are happy to always be of service.
Can't recommend this enough!
Tapcart is very easy to use, for us as business owners and for customers. They keep improving their app and their integration options. Their support is superb, very fast response and helpful. Shoutout to our account manager, Alex, who's always doing extra miles to help us and making sure we are maximizing our app capabilities.
Thank you for the glowing review! We’re delighted to hear Tapcart has been easy to use for both you and your customers. It’s fantastic that Alex’s dedication has helped you maximize your app’s potential. We’re excited to keep supporting your growth!