Reviews (340)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for transforming their Shopify store into a mobile app without coding skills. They praise its user-friendly interface, regular updates, effective push notifications, and responsive support team. The customization options help maintain brand identity, while the analytics dashboard optimizes sales strategies. The drag-and-drop editor is particularly noted for its simplicity, enhancing mobile engagement and conversions.
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We’ve absolutely loved our Tapcart journey so far! From the very beginning, the platform has been a game changer for our mobile experience, and our loyal community. Intuitive, seamless, and perfect for bringing our brand to life in the palm of our customers' hands.
A special shoutout to our incredible Account Manager, Kenia, who has been nothing short of amazing over the past year. Her support, responsiveness, and genuine enthusiasm for our success, have made all the difference. Whether it’s brainstorming new strategies or troubleshooting in real time, Kenia is always there with thoughtful recommendations and a can do attitude.
I love how regularly Tapcart rolls out new features and improvements. These updates help us stay ahead, continually enhancing the experience we offer our customers and keeping things fresh and engaging.
We’re so excited for what’s ahead and can’t wait to see where our Tapcart continues to take our brand next!
Thank you for the thoughtful and energizing feedback! We’re so happy Tapcart has helped bring your brand to life on mobile, and we couldn’t agree more, Kenia is a star! We’re excited to keep evolving the platform and supporting your growth every step of the way!
Perfect for Turning Fans into VIPs
Tapcart has been a game-changer for our brand. As a music merchandise company, we wanted a way to treat our audience—especially our Grateful Dead and Phish fans—like the VIPs they are. With Tapcart, we launched a mobile app that feels like an exclusive backstage pass. We’re able to drop early access, app-only offers, and push notifications that feel personal. It’s deepened loyalty and boosted conversion. Integration with Shopify is seamless, and the support team is top-notch. If you have a passionate community, Tapcart helps you serve them in a way that feels special.
Thank you for sharing your experience! We’re thrilled Tapcart has helped you create a VIP experience that feels like an exclusive backstage pass for your fans. It's great to see the platform helping you connect with your community and keep the music going. We’re excited to continue rocking out alongside you!
As the Marketing Director at NutraBio, ensuring our customers have a seamless mobile experience is a top priority. Tapcart has played a key role in making that happen. Their support team has helped us implement unique features without the need for internal development, saving us time and resources. They are responsive, reliable, and genuinely invested in our success, especially when it comes to resolving time-sensitive needs.
Thank you, Tapcart, for being an incredible partner.
Thank you for the kind words and incredible partnership! We’re proud to support NutraBio’s mobile strategy and honored to play a part in delivering a seamless customer experience. It’s great to hear our support team has helped save time and deliver value. We’re here whenever you need us!
Tyler has been amazing to work with, always super helpful, quick to respond, and genuinely invested in helping us get the most out of Tapcart. He makes things easy and efficient, and we really appreciate the support! Tapcart has been a strong addition to our overall brand experience and gives us a direct channel to connect with our most engaged customers.
Thank you for the kind words! We're so glad to hear Tyler’s support has made your experience with Tapcart smooth and efficient. It’s great to know the platform has become a valuable channel that helps you connect directly with your most engaged customers. We’re excited to keep supporting your growth!
Tapcart has been a game changer for our brand! The app is super easy to use and made launching our mobile app way smoother than expected. Big shoutout to our account manager Kenia—she’s been amazing to work with. Super helpful, always on it, and genuinely cares about our growth. Couldn’t recommend Tapcart more!
Thank you for the awesome review! We're thrilled that Tapcart helped make your app launch smooth and impactful. We're happy Kenia has been such a helpful partner to your team. Can’t wait to see what’s next for you!
Super easy to use, the app manages itself for the most part. Set it and forget it. Our account manager, Cole, is super helpful and stays in touch - providing helpful tips and updates on features.
Thank you for sharing your experience! We love hearing that Tapcart has been easy to manage and that Cole’s guidance has been helpful along the way. We’re looking forward to continuing this journey with you!
They went well above and beyond to fix a recent problem, bravo to their team. The new major update has re-invented the platform as well, for the better! It's great to see them continue developing this tool so many business owners rely on. Having chatted with them personally, they seem really passionate about it too. Cheers to another decade in business together.
Thank you so much for your thoughtful review! We're grateful for your kind words and thrilled to hear the recent update has made a positive impact. Our team is truly passionate about what we do, and it means a lot to have your support. Here's to many more years of growth and collaboration!
Great team over at tapcart, really out of the box type of company, they really set you up for success and when you are paired with caring account managers like Cole rich, you really see how this company really sets you up for success when you are ready to tap into the app world
Thank you for the kind words! We’re so glad to hear Tapcart’s approach has helped you confidently tap into the app world. It’s awesome to know Cole’s support has made your experience even stronger—we’re excited to keep supporting your success!
We've enjoyed using Tapcart. Their team has been extremely helpful and insightful throughout the process.
Thanks so much! We’re happy to hear our team has been helpful and insightful throughout your Tapcart experience. We’re excited to keep supporting your mobile success!
We're stuck using Tapcart because we have a decent amount of users on our app and I don't want to annex that userbase, but... if I could start all over again, it would be somewhere else.
When we first joined (back in 2021-2022), we did have some decent communication, but over the last few years, this app has been a mess.
We've rebuilt our website with specific partners that they recommend for their integration partners to have a seamless app and website experience only to get to the end and find out that the MOST major components don't work. I could go on and on.
If you have a smaller catalog or need a very basic user experience, you can probably make this app work at a price. But I wouldn't recommend Tapcart to anyone based on my recent experiences.
Updated 03/05/25 and 03/31/25:
We have been trying to reach you through email, phone, and within our platform. Please respond so we can fix this issue. Thank you.
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Thank you for sharing your honest feedback. We’re sorry to hear that your experience with Tapcart hasn’t met your expectations.
Our team takes concerns like this seriously and we’ve informed the appropriate team members.
They have been reaching out via phone and email since 2/12/25 and we have not received a response. We are eager to help solve the issues you’re experiencing, so please respond to one of our emails of phone inquiries so we may be able to assist.
We truly value your business and want to do everything we can to address your concerns and improve your experience. Please know that we are here to help!