Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify stores, user-friendly interface, and valuable features like real-time conversion rates, push notifications, and analytics. They appreciate the easy customization through the drag & drop template and dashboard. Many reported significant increases in revenue, customer retention, and sales conversion. The customer service is praised for being proactive and responsive, and the efficient onboarding process is also appreciated. The app's seamless syncing with websites is noted as a valuable tool for optimizing online stores.

September 21, 2018

Disappointed. Wasted an entire day only to find out they ONLY handle LLC. I'm a small woman owned business and cannot afford the legal paperwork. I spent several hours working on everything THEN went to apple to get the DUNS number only to be told that Tapcart ONLY does LLC or INC. There is NOTHING that says that anywhere! I wouldn't have wasted the time if I knew that.

JnJFarmKY
United States
Almost 5 years using the app
June 30, 2022

The app is a good solution for building your own app. However, there are some features I believe should be standard and high on the priority list. 1. The app offers the ability to schedule a drop which allows you to design using images, video and other modules and schedule it to publish. BUT, the feature is almost useless because you can't add links to the photo or video assets unless the products are active in your shopify store. This means that just before your launch, you have to frantically make the products active then rush to add the links to all the designs you've created. 2. While shopping using major apps like Zara or Mango, there's the ability to browse similar items just below the main product. I think this feature should be basic for a mobile app provider. 3. The design modules need way more features and types of modules. 4. When creating your push notification, you can't edit. If you spell something wrong or want a team member to review copy before sending, you gotta start over if changes are needed. 5. Overall, I think TapCart should be more consistent in releasing new features. We've had the app well over a year and the updates are trickling slowly or only seem to serve a small segment of merchants.

The Wrap Life
United States
Over 1 year using the app
March 11, 2021

Beautiful design but customers had problems entering their addresses. Support couldn't fix the bug. Now we have to find another app provider, set up the app, and migrate all of our clients asking them to download another app :(

Desplastifícate
Mexico
Over 1 year using the app
October 5, 2018

Design is great and price is very affordable, but the app has some obvious overlooks and really buggy. Customer has to add payment every time they checkout even though they are signed into their account and items that do not require shipping (digital downloads) won't let users complete purchase because it wants a shipping method to be added. The latest update has some nice additions (showing product reviews and design features) but really wish these other items would be considered and fixed.

Stylish & Co by Britt Mills
United States
About 1 year using the app
June 20, 2018

A great app, and setting up was easy although it's a shame that you can't make many customization's yet as they are very limited. (In terms of my store at least).

Customer support could be better, in terms of responding to emails and customer queries. Takes a while for them to get back to you.

Organic Press Juices
United Arab Emirates
6 months using the app
August 24, 2019

Can I add more payment options apart from the GPAY, APPLEPAY, AMAZONPAY?
How can I integrate COD (Cash on Delivery) option at check out?
Any help would be appreciated

Sri Sri Tattva Mongolia
Mongolia
4 days using the app
October 20, 2017

if there is an added option of android then we will try this out, otherwise we miss out on customers who dont have an iphone and it doesent pay us to go for this app

Fresh On Road
United Kingdom
3 days using the app