Tapcart ‑ Mobile App Builder

Working with the Tapcart team was a genuinely great experience, and Jessica was a huge part of that. She was responsive, proactive, and easy to work with throughout our entire app launch process. If you're looking for a mobile app platform backed by a team that actually shows up for you, Tapcart delivers. Can't recommend them enough.

We’ve been using Tapcart as our mobile app builder for a while now, and it’s been a great choice. It allows us to build the app exactly the way we want, and if we need custom screens, the Tapcart team is there to help. They also provide support when it comes to planning and executing our app strategy.

It’s a great app, simply put — better than most other app builders. I just wouldn’t recommend their support. I run a B2B operation, and 98% of my customers are weekly repeat buyers who use their Favourites list to quickly add products to their cart. With the latest update a few months ago, there’s been a major bug in the Favourites list. When adding a product after the 24th item, the screen jumps back to the top and the list reorders itself. It creates a frustrating experience for my customers, and I’ve received multiple complaints. I’ve also shared videos that customers sent us. The only response I’ve received after inquiring was: “It might be best to instruct your users to use the wishlist feature through the browser on their mobile phones until this bug is fixed.” It’s been almost two months now.

Edit:
4 months later, still nothing. I don't they've even bothered to look at this issue. If a simple can't be fixed, it beats to have an app at all. I've taken their recommendation and have instructed all of my customers to use the online website for the near future until we find a better app builder. Will not be working with them anymore.