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We’ve had a very satisfactory experience with the support service. The responses have been timely, and issues are usually resolved within the first or second reply. There is excellent availability to provide solutions for customizations.
We’re delighted to hear that you had a very satisfactory experience with our support team and that your queries were resolved quickly. Providing timely assistance and being available for custom requirements is something we truly focus on, so your feedback means a lot to us.
If you ever need further assistance, enhancements, or customizations, please feel free to reach out. We look forward to continuing to support your integration journey
The app is working very well and the support service is full available to help you if you have any problem. They also help us develop some customization for a good price. Everyone can go with Webkul this company is very serious.
Súper buen servicio de atención al cliente!! muy contento con el resultado. He podido implementar correctamente los impuestos para que se carguen bien de Shopify a Odoo. La sesión de trabajo que he tenido con ellos ha sido fundamental, han sido pacientes y colaborativos.
Muy contentos.
Competent and professional staff.
They explained in detail how to solve a problem.
We are very satisfied.
We truly appreciate your kind words about our team. It’s great to hear that our staff was able to clearly explain the solution and help resolve the issue effectively. Customer satisfaction is our top priority, and feedback like this motivates us to keep delivering professional and reliable support.
Please feel free to reach out anytime if you need further assistance or enhancements. We’ll be happy to help.
Good connector. We are working already 9 months. Customer support always helps to setup connector options and fix all issues. Very important - if you would like to use it you should deep understand Odoo processes and setups.
We’re glad to hear that you’ve been using the connector successfully for the past 9 months and that our support team has been consistently helpful in setting up options and resolving issues. Your point about understanding Odoo processes is absolutely valid, and we appreciate you highlighting it for other users.
Thank you for trusting Webkul. We look forward to continuing to support you and your business going forward.
App will sync basic shopify product and order data to odoo. The fundamental differences between the 2 platforms make integration a bit tricky, but the app does what it should and the support is outstanding.
Hi, Thank you for the review. The app is built to help you sync the data from Shopify to Odoo and sometimes the architectural difference between the two, might seem tricky to you but with the guides and the support we will help you understand each and every feature. Please feel free to connect anytime, in case you need any help.
Regards,
Team Webkul
It works really well and is easy to use. There were some hiccups during our set-up, but the customer support is really helpful.
Glad to know that you're having a great experience using the app. Thanks for trusting and choosing Webkul! - Team Webkul
I used this app to help me connect Shopify order with Odoo to push all of my orders through. They have not only supplied a great service but they have gone over the top and modified the connector for us. Highly recommend.
Thank You so much for these amazing words. We at webkul always try to make sure that merchants have a great time using our product & We're glad that this has been reflected in your experience!- Team Webkul
Great support. Always available when needed.
We have 2 shops syncing orders to Odoo without issues now.
They can also customize the integration! Game changing for us.
We really appreciate the time you took to write such an amazing feedback & happy to hear these kind words from you. Keep Growing :) - Team Webkul
The app works well and is fairly easy to use and install. It is important to look and adjust the different configurations to match your needs. We had to make several changes to the configuration, especially in Odoo. The customer service people were absolutely awesome. They patiently answered all my questions (thanks Arun), sending screen shots and advice as needed. If you're looking to connect your store to Odoo, this app is great.
Hi, Thank you for the review. And yes, its important to make the configurations in a manner, thus making the app functioning smooth. In case you have any issue, please feel free to connect to the Support Team.
Regards,
Team Webkul
