We have been trying to use this app to connect our Online Store with Odoo, unfortunately the products, inventory... are not synchronized and the support is really bad and doesn't provide any solution for such a critical software.
The app doesn't import stocks from Shopify to Odoo so it's useless for us. I ask a refund to Webkul (the company who develop this plugin), but they refuse to refund us the $35... We switch to the Odoo Shopify connector from Emipro, and we had a better experience.
Hey, Please excuse us for the less satisfied response...!!
Please be informed that, Bydefault, We do import the stocks from Shopify to Odoo. Infact, Import works bi-directional in Odoo Connector.
Further, Please connect at email@example.com to clear all the confusions & let's get the things back on track !- Team webkul
Sakura Baby Store
We are trying to use this App but it's difficult to use and asked support but no reply..
Could't get reply from support so couldn't do anything even when it's trial term.
Shouldn't use this app, bad service..
Hey, Please excuse us for the less satisfied response!
We would like to inform you that, We do have the policy to reply to each & every ticket. Might be you have missed our response. To check the replies, Please login into the UV desk ticket system via this link: https://webkul.uvdesk.com/en/customer/login & check the replies on the tickets. Enter your email ID & then reset the password.
This way you can access all the tickets which you have raised. Please refer to the tickets for further communication & let's clear all the confusion & get the things back on track! - Team Webkul
I wanted to connect with odoo, but not sure of the details, I've asked their support without avail. Installed the trial to try and it is automatically expired, not even a 'get started' chance. Trial doesn't work.
Hi, Thank you for the review.
Just wanted to highlight that you have installed the app today only we do provide free trail for 7 days and we have even replied you for the questions asked here : http://tinyurl.com/y2y8fyvv
And the Support Team is in touch with you as well.
Only syncs very basic product data
Cannot Sync automated collections
Constantly crashes when trying to sync more than 1000 items
Does not offer detailed mapping options (category,published,website etc.)
Constantly changed inventory quantities on its own
Does not support multi warehouse properly