Anmeldelser (206)

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Antal pr. bedømmelsesniveau
  • 16 % af bedømmelserne er på 5 stjerner
  • 7 % af bedømmelserne er på 4 stjerner
  • 5 % af bedømmelserne er på 3 stjerner
  • 3 % af bedømmelserne er på 2 stjerner
  • 69 % af bedømmelserne er på 1 stjerner
26. juni 2024

Migrating customized template doesn't work.

Pink Montessori
USA
Cirka en måned bruger appen
Shopify svarede 28. juni 2024

Thank you for your review and feedback. I will make sure to provide this information to our team. -Emily, Shopify Support

3. juni 2024

The font is too small on the Order form. There doesn't appear to be any way to permanently tick to remove the default to print Packing Form. It wastes so much paper to print the orders & throw away the packing sheet.
I loved the original Legacy Order Printer. It was easily customised, larger font, so less room for error when packing orders. This seems like a dumbed down version that has replaced a perfectly functional order printer. Why??

Coco & Pud
Australien
Cirka 4 timer bruger appen
Shopify svarede 10. juni 2024

Hey, there! Thanks for your review. We appreciate your feedback and we'll make sure to pass this along to our development team. -Summer, Shopify Support

28. maj 2024

Terrible app! Shopify is forcing everyone to migrate without making it simple to do so. If you don't know how to code, it is impossible to do this. No easy way to copy an existing template across as they have changed all the variables.

SHOPIFY - You know what you have changed! Please provide us with a help page where we can simply paste our legacy template code, and the variables are automatically corrected. This will enable us to easily intergrate it into the new app.

JazJar
Storbritannien
Cirka en time bruger appen
Shopify svarede 4. juni 2024

Thanks for taking the time and sharing this feedback. While we do have a guide to help with migrating the templates from Order Printer to Shopify Order Printer (https://shopify.link/18NL), you will need to update the variables on the existing template. If you need help with migrating the templates and adjusting the variables, then this is something that our Theme Support team can help you with. Please visit the Shopify Help Center (https://shopify.link/vRnL) and login to your account to create a customization request. Cheers. -Elias, Shopify Support

20. maj 2024

No good at all.
Terrible designed.
Can't add logo to invoices.
Cheap looking template.

Herbal Regenesis
USA
Cirka 21 timer bruger appen
Shopify svarede 31. maj 2024

Hey, there! We appreciate your review. We do have a guide here for adding your logo to the template: https://shopify.link/gPK8. Please feel free to refer to it and let us know if you need help! -Summer, Shopify Support

9. juni 2024

Installed and un-installed the next day.
What is the point of this new app?

1866nippers
USA
En dag bruger appen
Shopify svarede 17. juni 2024

Thank you for taking the time and sharing this feedback. You can create new Order Printer templates (https://shopify.link/yeAa) for your invoices and packing slips, or you can migrate existing templates from the Order Printer app (https://shopify.link/18NL) using the Shopify Order Printer. If you need any help with the app, then you can always get in touch with us via the Shopify Help Center (https://shopify.link/vRnL). Cheers. -Elias, Shopify Support

20. juni 2024

It was a lovely app until they decided to update it, my templates didn't transfer over easily as promised, all I got was blank documents and now the 'old' version isn't working properly, I give up, I have now deleted the app and found another one that was very easy to set up.

Love Lee Fabric
Australien
Cirka en time bruger appen
Shopify svarede 26. juni 2024

Thank you for sharing your feedback! The new app is intended to offer better performance than the legacy version, so I appreciate you sharing your experience as it is helpful for our developers to consider when working on future updates. I'm glad to hear that you were able to find another option that worked well for you in the meantime. -Sophia, Shopify Support

13. juni 2024

WHYYYY in the world change something that was working great??

I really, really hate when Shopify randomly decides to change things that are working. This is a repeat occurrence. It's like someone decided that "something needed to be refreshed" for the sake of refreshing, and they put a bunch of ideas in a hat and randomly pulled out the print order app to change. You guys like playing roulette with the interface, much to our chagrin. This includes live visitor displays, and many other countless things over the years that just made us have to figure out something new, instead of adding value.

The print order app is critical to every day operations, and many of us already liked and grew comfortable using the existing format. We all painstakingly took the valuable time to customize things to our preferences when setting up our stores. Now, we have to redo it...AGAIN.

This is a "make work" project for small business owners who don't have the time or the IT resources to get help fixing the awful new format. Import does NOT look the same. I still need to customize. Going to continue using the legacy app as long as I can. Hopefully, that will give the developers time to figure out how to make it seamless.

Very disappointed, Shopify!

Elva's All Naturals
Canada
14 minutter bruger appen
Shopify svarede 18. juni 2024

Thank you for taking the time to share your comments with our team. We will be sure to pass this along to our developers for future consideration. -Olivia, Shopify Support

17. maj 2024

I was able to set up my previous templates here because I have some coding experience, but I think it would be difficult for those without any coding experience to do so. The help documentation only shows how to code some lines, and you cannot directly copy and paste over the old code (it won't format properly).

Even after I set up the templates the way I'd like and the previews showed the correct format, when I try to print multiple packing slips, whole sections of orders are just missing in the printout. It's impossible to use even if you get the templates set up correctly.

I will be continuing to use the legacy printer until either it expires or this app gets fixed.

StickyRiceCompany
USA
24 minutter bruger appen
Shopify svarede 29. maj 2024

Thank you for your review! I appreciate your feedback about ease of use for those who might not have coding knowledge. Regarding the missing information from your templates, please contact us via the Help Center so we can investigate: https://shopify.link/1w5D. -Sophia, Shopify Support

24. maj 2024

In new Order Printer the displayed div is too small. When the customer address is long, the displayed content overflows. Meaning what Order Printer shows isn't what gets printed. This works properly in Order Printer (legacy)

I tried replacing CSS:
Polaris-Box
with:
Polaris-Box printer-inline-preview

But this doesn't fix the issue. Polaris-Box div width is too small and Polaris-Layout CSS doesn't flex correctly in the new app.

Please fix.

KDE Direct
USA
Cirka 3 timer bruger appen
Shopify svarede 2. juni 2024

Thank you for sharing your review. We'd be glad to help look into this further. Please connect with our Live Team (https://shopify.link/vRnL) at your earliest convenience so we can take a deeper look. -Olivia, Shopify Support

25. maj 2024

this app is horrible, why are you removing the legacy app and forcing this replacement on us ?
Did you find a new way to extract extra money from us ? did you learn something from a youtube side hustles video for a famous influencer ?
do you know that day by day it is getting cheaper to make a custom website with great hosting and 100x better support ?
do you also know that if your company gets too expensive with all these new hidden costs, people will shift to a platform that will accommodate them better ?

Sanguine Aura
Indien
18 minutter bruger appen
Shopify svarede 2. juni 2024

Hi, there! The new app is intended to offer better performance with an improved interface. I appreciate you expressing your dissatisfaction with the app. Please contact us via the Help Center if there is any specific feedback you would like to provide as far as what you would like to see change in future updates: https://shopify.link/1w5D. That way, we can share your thoughts with our developers. -Sophia, Shopify Support