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There is absolutely no reason to change, and this breaks templates that we paid to use. Shopify, please include a legacy for mode so sellers aren't forced to completely redevelop templates.
Hi Wayfarer Creations, thank you for your feedback and your review. We understand changing apps and updating your templates can create extra work and take extra time. The new app architecture is designed to allow for more functionality and updates in the near future. We have some great information on transferring your templates over to the new app in our Help Center: https://shopify.link/18NL. Our authenticated chat team is also happy to assist with any issues you might run into. -Shay, Shopify Support
Easy and simple transition, with no issues, all templates came across successfully.
After reading some of the negative reviews from earlier days, we were a bit hesitant and delayed our migration until now.
It was all good for us, so business as usual.
I have been using it with custom templates and works flawlessly everytime, thanks
If you de-select the "packing slip" option, it says unable to find order on shopify POS. I wish shopify would stop changing things that no-one has asked for and work on the multiple other issues in POS.
Hi there! Thanks for taking the time to share your feedback with us here. We can record this as a request internally with our developer team, if you can reach out via our Help Centre here: (https://shopify.link/7PNJ), so we can gather the info necessary to file this. Thanks again for taking the time to let us know about this! -Don, Shopify Support
UPDATE: Based on my review, Shopify reached out and they helped ensure my old template imported correctly. When it wasn't, someone fixed the issue quickly. I appreciate Shopify and the team behind this template working to ensure I was satisfied. Thanks much!
I see no advantage in this template. In fact, I see it as one big hassle. It's designed for business to business and not a direct sale to consumers. What you see on the preview is different from how it actually prints (even when you haven't made any changes to the template). For example, the $ signs don't actually line up on the page. That's just sloppy work. It's clear that when this was launched it was not actually tested with a "real" invoice. I find this incredibly frustrating as I now have to figure out how to fix this and it's a total waste of my time. The address and store name pull from your legal store info when most sellers don't use this on receipts. How about Shopify fix these issues and test the template BEFORE actually launching this? Supposedly it's "Easy to Set Up." Hardly.
Hey, there! Thanks for taking the time to leave a review. We appreciate your honest feedback! Reviews like yours help us improve our app. We would love to hear more so we can pass your comments along to our app development team for consideration. If you're open to it, please create a support ticket by visiting our Help Center. We're looking forward to hearing from you! -Summer, Shopify Support
Migrating customized template doesn't work.
Thank you for your review and feedback. I will make sure to provide this information to our team. -Emily, Shopify Support
I was unsettled by the many bad recessions. But I didn't let that stop me from trying. After 10 minutes it was done and everything runs as smooth as it did before. I found it easy to migrate my templates. But I am very interested in programming and so I am able to read, understand and edit html or other codes. So I agree - a user without any programming background may find this very difficult and will need further instructions or help.
Little to no functionality. The instructions to migrate templates does not work. There is not a way to customize new templates. The current printer app was fine. Wish I could just continue using the legacy version.
Thank you for reaching out and bringing this to our attention. There are some adjustments that will be required when migrating your existing templates from Order Printer to Shopify Order Printer (https://shopify.link/18NL), such as changing some of the variables. However, if you need further assistance with migrating or customizing the templates, then this is something that our Theme Support team can help you with. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and login to your account to create a customization request. Cheers. -Elias, Shopify Support
Just what I needed it
Updated: Changed from 1 back to 5 stars. Thank you for taking the time to ensure templates were completely compatible with new version. They look and work perfectly without me having to do any additional coding. Happy to hear that Shopify (unlike some other platforms) takes the time to listen to their customers and work out the kinks. Very happy.
Hey, there! I'm sorry to hear you're unhappy about the new Order Printer app. We appreciate your feedback as it helps us determine what updates and changes to implement from here. Please rest assured your comments will be shared with our development team. Thanks for your patience as we continue to work on this new app and tailor it to our merchants' needs! -Summer, Shopify Support