Rezensionen (281)

Gesamtbewertung
2,4
Anzahl pro Bewertungsstufe
  • 22 % der Bewertungen sind 5 Sterne
  • 9 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 4 % der Bewertungen sind 2 Sterne
  • 59 % der Bewertungen sind 1 Sterne
10. August 2024

Im not sure why there is so much bad feed back on this one.
It has helped my store campervanbuilders.com.au so much!

Easy one click to print, you can customise the code with chatgpt no issues!

Campervan Builders
Australien
7 monate mit der App
12. September 2024

This is a great app for sending invoices to customers. I haven't had any issues so far.

STEM & Play
Neuseeland
2 monate mit der App
30. Juli 2024

I have been a Shopify customer for almost 8 years and the most recent changes to this Order Printer app has completely screwed up our personalization workflow. Moving the personalized elements into notes has made this a complete, unreadable mess. If I could rate this 0 stars or negative stars I would. You made this change without letting us know or consulting us as customers -- one of the poorest moves you have made to date!

YourBagTag
Vereinigte Staaten
3 monate mit der App
Shopify hat geantwortet 1. August 2024

Hi there, thank you for your review. I am sorry to hear that changes to the app have negatively impacted your workflow and I'll be sure to pass your comments onto our app development team. Thank you for taking the time to share your feedback with us. -Victor, Shopify Support

4. September 2024

This new version done not show the mobile number I used all sort of variables available but it is showing blank for mobile number but address is appearing. I am trying with below code, none is showing phone number for the order -

{% if order.shipping_address.phone %}{{ order.shipping_address.phone }}{% endif %}
{% if order.billing_address.phone %}{{ order.billing_address.phone }}{% endif %}

please resolve this issue. It is not working in this new version. In older version it was working and showing mobile number.

Another sample of template code which I tried is below, test it on any store because in preview it shows the dummy phone number but with actual order, it does not show the phone number.

{% if order.shipping_address %}

TO:
{{ order.shipping_address.name }}
{{ order.shipping_address | format_address }}
Mob: {{ order.shipping_address.phone }}

{% endif %}

Bhavika Fashion
Indien
Etwa 20 stunden mit der App
Bearbeitet am 10. Oktober 2024

Great product, seamless integration and customization.

SpeedyFPV
Vereinigte Staaten
4 monate mit der App
Bearbeitet am 12. Juli 2024

If I could give minus stars I would. Really poor effort from the developers and has come about to the detriment of the basic "Print Order Page" option. Shopify should be ashamed!
**EDIT** In response to the Shopify reply I would suggest that the very fact I have taken time out to leave my original review would indicate that as usual support is unable to offer any help whatsoever. I'm fed up of hearing that "we will feedback to the developers and hope your issue is resolved in any future updates". Not a chance!

***EDIT UPDATE 2***
It would appear (somehow?) that issues with the generic "Print Order" feature in the admin section have miraculously remedied themselves! This, subsequent review, edit (No.2) is in no way a reflection of the functionality of the "Order Printer" app, but does indicate that our original negative review appears to have got the developers to recognise the issues merchants could well have experienced using the 'Print Order' feature in the Shopify admin.
So, for all Shopify merchants out there who are frustrated by the lack of genuine support from Shopify "Help", it would seem that taking the time to objectively review the "Shopify Service" via the Shopify store or elsewhere does provide some form of resolution- it seems not even Shopify likes their ego busting!
Just to add a couple of footnotes for the developers if you're checking in?
1. Print Order Feature - Customers mobile number font is still too large.
2. Order Printer App - This would be better if it included the customer's email address.

Hic!
Vereinigtes Königreich
Etwa 2 monate mit der App
Shopify hat geantwortet 10. Juli 2024

Thank you for taking the time to leave a review and feedback. I understand you are not having a great experience with the app and I want to help with that. Is there specific problems you are facing? We are always happy to help. Feel free to reach out to our authenticated chat support team in our Help Center at any time for real time troubleshooting: https://bit.ly/2AWw5VA. -Shay, Shopify Support

22. Januar 2025

Simple and good. Doing the required work!

Kosse's things
Frankreich
2 minuten mit der App
14. Juli 2024

They changed the system and took away our already perfect packing slip and even copying the code over from the old one to this new one, it did not work and now we're missing elements in it.

Extremely poor system. They claim it's easy to use but it most definitely is not. The customer support line was also no help as they have no pre-designed templates to even assist the transition.

SNAXX
Australien
Etwa 2 monate mit der App
Shopify hat geantwortet 17. Juli 2024

Hi there, thanks for the review. We appreciate you bringing this to our attention. I am going to send this feedback to our developers so they can know what our merchants need and want. With that being said, you can make changes to the templates by editing the code directly: https://shopify.link/ebp0. If you are unfamiliar with making coding changes, you can reach out to a Shopify Expert for more assistance: https://shopify.link/D5Rp. -Kitana, Shopify Support

Bearbeitet am 19. August 2024

After the many bad reviews, with bad comments that the templates cannot be imported or are difficult to import, they have worked on it and sent an info mail that it now works with a click. It worked now perfectly. In less than 5 minutes the new app and templates were installed. Working perfectly for over a month. Then it was removed from "more actions" to "print" and now it cannot be edited anymore. So it became completly useless!

LanaLu Boys and Girls
Schweiz
2 monate mit der App
Bearbeitet am 24. Juli 2024

Was using this app happily until the new requirement appeared to allow the app to harvest data and also most worryingly specifically this:

Edit products
Products or collections

MY REPLY: It's very worrying that you have to give the app permission to edit products and collections. Order printer legacy didn't requite this. Neither does any of the other apps I've installed.

Spider Magnetics Ltd
Vereinigtes Königreich
2 monate mit der App
Shopify hat geantwortet 23. Juli 2024

Hi Spider Magnetics! Thank you for your feedback, and I understand your concern. The app requires access to this information so that it can create and print the documents you need. Without this access it won't be able to access the order data or fill in the different variables you want to have on your templates. Don't hesitate to chat with our authenticated support team if you have additional questions about the app's permissions: https://bit.ly/2AWw5VA. - Shay, Shopify Support